fbpx
Connect with us

News

M’sians Need to Beware of This Feature When Keying in Their Credit Card PIN

Published

M'sians Need To Be Aware Of New Feature When Keying In Their Credit Card Pin - World Of Buzz 4
Source: The Star & Pin and Pay

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

The introduction of personal identification number (PIN) credit cards have made our lives easier but it’s still fairly new for Malaysians. While it may be more convenient, this has also brought a new set of problems ever since banks have upgraded their credit card machines.

M'sians Need To Be Aware Of New Feature When Keying In Their Credit Card Pin - World Of Buzz

Source: the star

According to The Star, the new features that have been added to the machines include a tip screen, which many customers are not aware of. And sometimes even some staff as well! At the tip screen, the customer is supposed to key in the amount that they want to tip but many do not know of this and would just enter their PIN when the machine is passed to them.

A customer did just that recently and related their experience in a viral message on social media saying,

“The cashier said the transaction didn’t go through and told me to key in the PIN again. It turns out that before the PIN screen, there was a screen that asked how much you wanted to tip. So the price was keyed in again, which became the amount to tip and I ended up paying double the price of the meal.”

M'sians Need To Be Aware Of New Feature When Keying In Their Credit Card Pin - World Of Buzz 1

Source: the star

Imagine if your PIN starts with a 9! You could accidentally pay hundreds of thousands! Luckily, the customer discovered the error in time and asked the cashier for a refund that was then given in cash.

Another customer, Jonathan Looi, a 28-year-old lawyer also almost fell for this trap and said he noticed that his PIN was visible instead of being displayed in asterisks, which is the usual format. 

“I was lucky I realised this before pressing the ‘enter’ button. I think the credit card machine was programmed that way but the restaurant staff should have informed me of the feature. The cashier passed me the machine without saying anything so I thought it just required the usual procedure where we key in our PIN and press enter,” he said.

M'sians Need To Be Aware Of New Feature When Keying In Their Credit Card Pin - World Of Buzz 2

Source: pin and pay

Many people are not aware of this as they tend to just key in their PIN without looking at the screen and this has been happening for more than two months ever since the upgraded machines came into place. A Penang steamboat restaurant also said that they are teaching their staff to handle this problem.

The assistant manager explained and said, “Recently, the bank changed to the new version of the machine and since then, we have had to press the enter button until we see the payment screen. Then we hand the machine to the customers to key in their PIN for payment. So far, we have not experienced a transaction where the wrong tip amount has gone through. We have briefed all our staff members to make sure they press the enter button to skip that feature.”

M'sians Need To Be Aware Of New Feature When Keying In Their Credit Card Pin - World Of Buzz 3

Source: pin and pay

Consumers Association of Penang president S.M. Mohamed Idris advised that the banks should make this issue known so that customers will be aware too.

Remember to triple check when keying in your PIN ya!

 

Also read: Survey Says Most M’sians Have No Extra Cash to Survive 1 Week Without Income

Most M'sians Have No Emergency Cash To Survive 1 Week Without Income - World Of Buzz 3


Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.



Just In

Ft Roti Canai Ft Roti Canai
News4 hours ago

“The prices DO NOT make sense” Tourists Shocked at RM4 Roti Canai in Langkawi

The recent case of the RM1,000 siakap which was served at a floating restaurant in Langkawi has led to consumers...

Collage 5 5 Collage 5 5
News4 hours ago

High Court Has Ordered For Sajat’s Properties To Be Confiscated & Auctioned Off

It looks like bad days are ahead for Nur Sajat despite finding peace by residing in Australia.  Today (30 November),...

My Post 2021 11 30T153342.007 My Post 2021 11 30T153342.007
News5 hours ago

Malaysia Apparently Loses RM40 Billion To RM60 Billion a Year, Thanks To Corruption

It’s no secret that Malaysia may very well be one of the most corrupt countries in the world. But, just...

Ft Ft
News5 hours ago

PAS MP Wants Malaysian Government To Censor All LGBTQ & Sexual Content On Netflix

Over recent years there has undoubtedly been a rise in the usage of entertainment platforms such as Netflix. The digital...

Gang Arrested Ft Gang Arrested Ft
News6 hours ago

40 Men Who Attended ‘Kongsi Gelap’ Introduction Gathering in Penang Arrested

A group of men, who are believed to be ‘kongsi gelap‘ members was arrested after holding a secret society gathering...

Ft Omicron Ft Omicron
News9 hours ago

Here’s What We Know So Far About Omicron, The “Variant of Concern” That Keeps Spreading

As we all appear to be returning to our normal ordinary lives pre-Covid, a new variant of concern has once...

My Post 2021 11 30T105938.633 My Post 2021 11 30T105938.633
News11 hours ago

Bar in KL Fined RM20,000 After Video Shows Crowd Dancing and Partying Without SOPs

The owner of a bar in Kuala Lumpur was fined RM20,000 for violating the standard operating procedures (SOPs). Based on...

Ambulance Ft 2 Ambulance Ft 2
News11 hours ago

Taiwanese Man Calls Ambulance 39 Times A Year To Use It As ‘Free Taxi’ Just To Avoid Walking

Many of us know that emergency services should only be contacted for actual emergencies. However, a Taiwanese man has a...

Announcement

Latest Videos



TRENDING TODAY