With the advancement of technology, we have now found ways to make things much easier for our daily lives. One of the most innovative form of technology is facial recognition technology which allows the user access to their possessions without the need for a physical key.
However, this can sometimes backfire and make us get into some odd situations.
Recently, the owner of a Chinese electric car by XPeng Motors shared a video on Chinese social media platform Weibo about how his car made him go on all fours in order to verify his identity through facial recognition.
The car owner alleged that after a recent system update, when he tried to log on to his in-car system’s application, he was requested to do an identity check through facial recognition.
The video he shared showed that he was asked to place his face in front of a camera to fit the circle designated by the app.
He then realised that the camera the app chose to use was near the car’s front bumper forcing him to bend down, kneel on all fours and tilt his head just so the camera could “see” him.
“Never in my life would I have expected this,” the car owner wrote.
Meanwhile, in the video’s comments, another netizen reposted a photo from a separate post, which also showed an XPeng car owner on all fours next to the wheel.
XPeng Motors apologises and promises to improve
Following the viral Weibo post, XPeng Motors’ user development and service centre released a statement declaring their awareness of the video.
They stated that an internal investigation apparently revealed that users had to undergo facial recognition when logging in to a third-party application.
XPeng Motors has since apologised for its carelessness and have also removed the application and is in the process of optimising its system in light of the “poor user experience”.
Thankfully the company has resolved the issue, preventing others from possibly facing the same humiliating fate as the other drivers had done.
