While mental health is still a relatively taboo topic to discuss, more people are now engaging in honest conversations about this topic. Services that cater to those struggling with their mental health are also becoming more widely known.
However, while there is more awareness about mental health services, there is still the issue of these services bearing a hefty price tag, and this is also being addressed by insurance companies like AIA, who have recently begun offering coverage for mental illnesses.
Now, in an effort to make mental health services in Malaysia even more affordable and accessible, the Malaysian Communication and Multimedia Commission (MCMC) just announced that eight telecommunications operators in the country will be waiving call charges to customers who call the Befrienders helpline starting 1st August 2019.
Befrienders is a 24-hour helpline that offers support and counselling services to Malaysians who are experiencing emotional distress, suicidal thoughts, or any other problems related to mental health.
According to the New Straits Times, the telco companies that will be waiving charges are;
- Celcom Axiata Bhd
- Digi Telecommunications Sdn Bhd
- Maxis Bhd
- Telekom Malaysia Bhd
- TIME dotcom Bhd
- U Mobile Sdn Bhd
- Webe Digital Sdn Bhd
- YTL Communications Sdn Bhd
Al-Ishal Ishak, MCMC’s chairman, was quoted as saying,
“Among the key steps that need to be taken to eliminate the stigma in the community against mental illness and suicidal symptoms are through assistance such as enabling access to Befrienders, which is now free for those who need advice, counselling and emotional support.”
“As we advance through digitalisation, a collaborative effort that focuses on ways to leverage social media and (the) latest technology to identify those most at risk, can be explored.”
If you find yourself struggling with your mental health, contact Befrienders at 03-79568145/8144 or e-mail them at [email protected]. Below are Befrienders’ contact details according to different states in Malaysia;
What do you think about local telcos waiving charges for calls to Befrienders? Let us know in the comments section.
“That’s my salary for 3 months,” Netizens React To This RM6900 Burberry Shirt That The PM Wears
Netizens are talking about Malaysia’s prime minister Ismail Sabri’s shirt again, this time, it’s an RM6,900 red shirt from Burberry....
Finance Minister: Govt To Give RM77.3 Billion In Subsidies For The Rakyat This Year, Largest In History
Finance Minister Tengku Datuk Seri Zafrul Abdul Aziz has revealed that the projected consumption subsidy expenditure so far for 2022...
“Do not remove subsidy or we will take it to the streets,” IIUM & UM Student Unions To The Govt
In a joint statement, the IIUM Student Union and University Malaya Students’ Union urge the government to eliminate the action...
PM: Electricity, Water Tariffs in Peninsula M’sia Unchanged, Price Ceiling For Chickens Won’t Be Abolished
Prime Minister Datuk Seri Ismail Sabri Yaakob has announced that the government will track back its decisions and will not...
KJ: New Wave Of Covid-19 Coming Sooner Than We Thought
Malaysia is expected to face a new wave of Covid-19 sooner than we all think, sooner than the two or...
HR Ministry: Employees Can Apply For Flexible Work Arrangements Starting From Sept 1
The Covid-19 pandemic has proven that working from home (WFH) is doable. During the height of the crisis, the government...
“Gov’t Ministers’ Salaries Should Be Cut 20%,” Says Tan Sri Rafidah Aziz
Malaysians know that the Ministers in the country earn at least five figures in a month, and that is A LOT more...
Kelantan Man Attempts Suicide But Changes His Mind When His Family Brings Over Lunchbox
Times are tough are there are tons of reasons that may trigger a person to end their life, but it...
Social Stories9 hours ago
WATCH: Coconut From Roadside Tree In Penang Falls Directly Onto Motorcyclist’s Head
Film & TV9 hours ago
Local Drama Slammed For Hospital Scene With Incorrectly Inserted Intubation Tube, Director Clarifies
Social Stories5 hours ago
WATCH: Nightclub Goers Push Past Barriers & Run Away From Police In Raid At Nightclub In KL
Social Stories6 hours ago
M’sian Catches Her Husband Cheating & Keeping Nudes of Other Women, Netizens Call For Divorce