M’sians Fume as RapidKL Denies LRT Disruption Despite Pulling 3 Trains from Service Today

In an official statement from RapidKL this morning (27 February), the operator mentioned that a train was withdrawn from service at Masjid Jamek Station due to a technical fault. A withdrawn train typically results in temporary changes to train frequency, which RapidKL adjusts automatically.

Later, it was revealed that a second train was withdrawn from Damai Station, followed by a third from Kelana Jaya Station.

RapidKL highlighted that these withdrawals would result in immediate frequency adjustments. However, the company did not report any major service delays despite the removals.

Public frustration and calls for accountability

Social media users expressed frustration over the persisting issues, which have occurred for five consecutive days. One Threads user remarked that the frequent LRT breakdowns this week alone imply systemic incompetence; an issue they claim has been worsening for years.

The user also criticised the current crisis management as ineffective, noting that it causes chaos whenever a disruption occurs. Furthermore, the post tagged the Minister of Transport, Anthony Loke Siew Fook, and Prime Minister Datuk Seri Anwar Ibrahim, urging them to investigate the matter with immediate urgency.

“Train withdrawals are part of the standard procedures”

Following the public outcry and what it termed “inaccurate reports” from other media outlets, RapidKL issued a further statement this afternoon. They maintained there were no service disruptions or unusual congestion this morning, regardless of the withdrawals.

RapidKL clarified that withdrawing trains is a standard procedure:

“Trains may be temporarily withdrawn for minor rectification works, including issues related to air-conditioning performance or other onboard systems.

“This step is taken to ensure passenger comfort, safety, and overall service quality are consistently maintained.”

Mitigation and transparency

Rapid Rail stated that whenever a train is removed, mitigation measures are implemented, such as deploying replacement trains to ensure headway remains consistent during peak hours.

Regarding the real-time social media updates that sparked the discussion, RapidKL noted these posts are part of their “proactive transparency efforts” to keep passengers informed of operational adjustments as they happen.

What is your take on the whole situation? Share your thoughts with us in the comments. 

Also read: “One of Ramadan’s tests” – M’sians Fed Up as LRT Kelana Jaya Line Breaks Down for 4th Straight Day