Just recently, a lady named Tasnim Jamil took to social media after her family was misled by a homestay advertisement. What’s more shocking was that the homestay owner allegedly asked the family to give them a 10-star rating or they will never see their deposit money again.
According to Lobak Merah, Tasnim’s elder sister and father attended the convocation in Universiti Teknologi Malaysia (UTM) in Skudai, Johor recently and had booked a homestay in Taman Desa Tebrau, Johor Bahru. The booking was made through an accommodation booking site.
“After reading all the terms and conditions, I chose to stay here and proceeded with the payment. No extra charges or deposit were stated in the ad. The owner, Kelvin then called me and requested RM400 for the deposit and RM80 for the cleaning fee.
“These (charges) were not stated in the ad and I was also asked to pay RM29 for each extra guest per day,” Tasnim wrote.
Understandably, this made Tasnim very angry and irritated. She did make a complaint but no action was taken. So, she ended up making the extra payment.
Despite the unpleasant stay at the homestay, Tasnim and her family still maintained the cleanliness of the house until the day they checked out. Unfortunately, a basket was found damaged at the end of their stay and Kelvin blamed it on the guests.
“He said RM50 will be deducted from the deposit. He also forced me to give them 10 stars for the rating on the website and asked me to send the screenshot as proof to him after I was done with it. That’s how I could get the deposit back.”
Needless to say, Tasnim was frustrated as she was forced to give the fake rating and she couldn’t exercise her right as a consumer to get her deposit back. Also, she suspects that the same strategy is being used on other guests as well to get the best rating. That’s not fair man!
Hopefully, the website would look into this matter as consumers deserve to get the best for what they’ve paid for and they should also be able to give an honest rating to improve the overall hotel industry.
Have you encountered a similar situation before? Let us know in the comments!
Senior Minister: Interstate Travel May Be Allowed In 3 Weeks
Malaysians may soon be able to travel across states, according to Senior Minister Dato’ Seri Hishammuddin Tun Hussein. According to...
PDRM Proposes ‘Ability To Drive’ Assessment For Senior Citizens Before They Can Renew Their License
PDRM has suggested that the government needs to set a new requirement for senior citizens before they can renew their...
Sri Lanka’s Famous Shaman Who Allegedly Claims He Could Cure Covid-19 Dies Due To The Virus
A high-profile shaman from Sri Lanka who claimed he was able to stop the spread of the virus in his...
YB Khairy: Interval Between 1st & 2nd Doses Of AstraZeneca Vaccine Shortened To 6 Weeks
The Minister of Health, YB Khairy Jamaluddin informed that the period between the first and second doses of the AstraZeneca...
Lorry Driver High On Drugs Falls Asleep On The Wheel & Loses Control Of Vehicle On NKVE
A lorry driver lost control of his vehicle after falling asleep on the wheel and skidded on the NKVE heading...
M’sian Man In Somalia Sentenced To 15 Years In Jail For Assisting Terrorist Organisation
A 34-year-old Malaysian man named Ahmad Mustakim Abdul Hamid, was sentenced to 15 years in prison by a Somali military...
KJ: Herd Immunity No Longer Achievable With 80% Vaccination Due To Delta Variant
The Ministry of Health (KKM) will not longer use the conventional formula of achieving herd immunity with at least 80%...
56 Politicians Were Convicted Of Flouting SOPs Throughout The Lockdown Period
A couple of months ago, #KerajaanGagal was trending online for various reasons, one of which is the fact that many...
Film & TV20 hours ago
Phone Number Shown On ‘Squid Game’ Belongs To A Real Person Who Has Received Over 4000 Calls From Fans
Social Stories18 hours ago
Watch: Motorcyclist Crashes Into A Person Crossing Lanes At The Grand Saga Toll Plaza
Social Stories19 hours ago
Indian Court Orders Beauty Salon To Pay RM1.13 Million To A Customer For Ruining Her Haircut
Social Stories19 hours ago
SG Security Guard Fined RM14k For Pouring Hand Sanitiser Into Coworker’s Water Bottle