On 3rd December, a guy named Keng How was happily shopping in Pavilion with his family.
Unfortunately, his wife’s iPhone was stolen when they were standing in line at a clothing store, Zara.
“The pick pocket opened the zip of the bag and had stolen the phone when we are standing at the blind spot of the CCTV. We noticed the phone was lost within 10 minutes.”
He tried calling the phone but it was met with inactivity. Thinking quickly, he used the “Find my iPhone” application and discovered the status of the phone was offline.
To protect his personal information and prevent anyone else from logging into his phone, he switched on the “lost mode” to lock down the iPhone.
“I turn on the lost mode and lock mode to avoid anyone else from logging in the phone. Police report was made after that.”
After three days, his wife received a text message from an unknown number. The text message states that the lost iPhone was found in KLCC and included a link which contains ‘apple support’ in its URL.
“To view the location of the phone, we required to key in the Apple ID and password again.
“Without think twice, We followed the instructions given and input the ID and password. The link given was a scam which was sent out from the thief to get your ID and password.”
Source: keng wai facebook
That was that. They surrendered their Apple ID and password. Within 5 minutes, the iPhone was erased from the “Find My iPhone” application.
Source: keng wai facebook
Keng How shared this experience on his Facebook page to caution all iPhone users about this scam.
“I hope you all are able to share this warning to your friends who are using Apple. Never provide your Apple ID and password to any unknown LINK even though it’s written as APPLE SUPPORT.
“I admit we were careless without thinking twice before taking any further action. I hope me sharing my experience is able to help others in the future.”
Even though some links given may look legit, but with the crime rate off the roof nowadays, it pays to be more careful.
Scams are not love guys, don’t fall for them.
