Connect with us

Social Stories

Customer Demands RM10,000 Over Lizard in Drink, Tealive Says Incident May Be Fake



Customer Demands Rm10,000 Over Lizard Incident, Tealive Says Incident May Be Fake - World Of Buzz 2
Source: Cheras Leisure Mall

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

The recent post about the lizard found in a popular bubble tea drink has been going viral but it looks like things may not be what they seem.

The customer, identified only by the pseudonym Hasler Hoho, had posted on Facebook on February 10 that she had found a lizard in her drink. She had purchased one of Tealive’s classic roasted milk tea with pearls from the Bukit Jalil outlet and claimed that she had felt “something weird” on her tongue while sipping her drink.

M'sian Traumatised After Spitting Out Lizard In Popular Bubble Tea Drink - World Of Buzz

Source: facebook

After spitting out her drink, she was “traumatised” to find a fully-formed lizard without a tail, as it had been inside her mouth. Anyone would be horrified!

However, now, according to The Star, the customer’s claims about the lizard may not be a genuine incident. Loob Holdings chief executive officer Bryan Loo who owns Tealive said that the incident had taken place about three weeks ago and they had actually investigated the issue.

On January 24, Tealive’s top management had met with the customer at the Bukit Jalil outlet where she had demanded RM10,000 in cash as compensation. Loo said, “She subtly mentioned that if the compensation is not fair to her according to her demands, it would be entirely her decision to do whatever she wants over the matter.”

The company could not meet the customer’s demands because after internal investigations were carried out, they could not find any proof that the lizard was actually inside the drink. Whoa, plot twist! Loo added, “We have even sifted through CCTV recordings from the outlet but there is no evidence to prove that the incident is genuine.”

In WhatsApp messages between Tealive and Hasler, she said that she would take matters into her own hands if her demands were not met. Since Tealive would not give in to her demands of the RM10,000 cash compensation, she posted it on Facebook. 

Customer Demands Rm10,000 Over Lizard Incident, Tealive Says Incident May Be Fake - World Of Buzz 1

For illustration purposes only | source: pictame

Instead, Loo said that the company had tried to offer compensation in the form of vouchers or paying for her medical bills. He said that as there was a lack of evidence, they could not compensate the customer in cash as it would set a bad precedent of false reports.

Apparently, The Star had contacted the customer in question but she did not want to respond to any of the allegations. “I cannot comment, I have appointed a lawyer to protect myself from any kind of accusations,” she said. Tealive added that they have also done the same and consulted with a lawyer.

Well, let’s hope they find out the truth soon!


Also read: Tealive Issues Public Apology After Using Malaysian Girl’s Work As Their Own

Tealive Issues Apology After Using Malaysian Girl's Work As Their Own - World Of Buzz 1

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

Just In

Images Images
News5 hours ago

Annoyed By Baby’s Cries, Sabah Man Flees After Beating 1yo & Threatening To Hang Wife

A 27-year-old man from Sabah allegedly beat his one-year-old child and threatened to hang his own wife after he was...

Poss Poss
News7 hours ago

Selangor Man Charged For Possessing 58 Pieces Of Women’s Clothing, Pleads Not Guilty

A 23-year-old man was charged in the Magistrate’s Court today (18 June) for the possession of 58 pieces of women’s...

Shipping Ft Shipping Ft
News1 day ago

Prices Of Toys, Coffee & Furniture May Rise Due To Outrageous Shipping Costs

Who doesn’t love online shopping? With Covid-19 not showing any signs of slowing down, lockdown online shopping has become a...

Ear Ft Ear Ft
News1 day ago

Young People In China Are Getting ‘Elf Ear’ Procedures To Look Thinner & Slimmer

Ever wondered what it’s like to have pointy elf-like ears like Spock from Star Trek?  Well, pointy ears are now...

Pjimage 62 1 Pjimage 62 1
News1 day ago

KJ: Walk-Ins For Vaccinations Allowed Once Registered Individuals Receive Their Vaccines

PPV vaccination centres across the country will be open their doors to those who want to get vaccinated on a...

Ascscascc Ascscascc
News1 day ago

JB Man Pleads Not Guilty For Beating Pregnant Wife Until She Went Into A Coma

A 38-year-old man pleaded not guilty at the Johor Bahru Sessions Court today (17 June) for beating his pregnant wife...

Pjimage 2021 06 17T125552.994 1 Pjimage 2021 06 17T125552.994 1
News1 day ago

“Better to have a phone than nothing” Says Perak MB After Backlash On Phones Given To B40 Students

With online learning still being the norm, the Perak government is in the midst of giving smartphones to students from...

Stabbed Ft Stabbed Ft
News1 day ago

Lorry Driver Allegedly Tries To Stop Neighbour From Abusing Wife, Ends Up Getting Stabbed

On 14 June, a lorry driver was stabbed to death by his friend after a drinking session at the Taman...


Latest Videos