Connect with us


Agoda Refunds Woman RM18,000 For Booking Non-Existent Hotel in Bangkok


Agoda Refunds Woman Rm18K After She Booked A Non-Existent Hotel In Bangkok - World Of Buzz
Source: Facebook, Hey BnB & Khaosod English

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

This is pretty surprising, considering how many people use this website for their hotel bookings!

Three months ago on 21st August, a woman from Thailand named Sulawan Luckchonlatee was scrolling through the popular hotel-booking site, Agoda.com, when she clicked the “book and pay” button instead of the “back” button on the app, making an accidental booking at a hotel in Bangkok.

The booking was made automatically because she is a registered user and has her credit card information saved on the website. Soon after she realised what happened, Sulawan reportedly contacted the website in efforts to get the booking cancelled and get a refund, but they refused to refund her, claiming that her booking was valid and non-refundable.

So, since her booking could not be refunded, she decided to check out the hotel, which was listed on the booking website as “Private Club in the Heart of Bangkok” on Sukhumvit Soi 43.

However, when she arrived at the address, she found that the hotel didn’t exist! Instead, there was a building that looked like a private house.

Sulawan suspects the photos of the hotel featured on the website were actually of another hotel on the other side of the street, according to Coconuts.

What was even more suspicious was that the hotel’s address didn’t seem legitimate, since the district was not specified. 

In a series of Facebook videos, Sulawan documented the whole ordeal and even stated that Agoda refused to refund the money and that they did not even provide the hotel’s phone number so she could contact them. Wah, so fishy!

Agoda Refunds Woman Nearly Rm20K After Finding Out She Booked A Fake Hotel In Bangkok - World Of Buzz

Source: facebook

Agoda Refunds Woman Nearly Rm20K After She Booked A Non-Existent Hotel In Bangkok - World Of Buzz

Source: facebook

Sulawan’s story was then shared on a local Facebook page, Queen of Spades, which garnered everyone’s attention.

After having enough, she decided to file a fraud complaint with the Thai government. Only then did Agoda finally agree to refund her 150,000 Baht (approx. RM18,740) within 10 days. However, it seems like they didn’t apologise to Sulawan for what happened and they do not plan to put out a statement addressing the matter, either.

Well, it looks like we could all learn from Sulawan’s unfortunate experience. Next time you use any hotel-booking website, be sure to be extra vigilant or you could lose a lot of money!


Also read: Man Rents Out Ampang Apartment Via Airbnb, Turns Out to Be Worst Nightmare

Man Rents Out His Apartment In Jalan Ampang Through Airbnb, Becomes His Worst Nightmare - World Of Buzz

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

Just In

Ft Mcmc Ft Mcmc
News4 hours ago

MCMC & PDRM Call TikTok’s Management to Explain “Sponsored Videos” on Repeat of May 13 Riots

Over the past few weeks, there has been a hike in the number of videos on TikTok of users calling...

My Post 1 2022 12 01T101716.560 My Post 1 2022 12 01T101716.560
News5 hours ago

Malaysia To Experience Cool, Chilly Weather Until February 2023

Considering that we are now very much well into the North East Monsoon season, the heat we’re so used to...

My Post 1 2022 11 30T173444.698 My Post 1 2022 11 30T173444.698
News21 hours ago

62yo Melaka Man Faces Multiple Charges After Shooting Neighbour’s Cat To Death With Air Rifle

An elderly man in Ayer Keroh, Melaka, is facing charges in court after he shot his neighbour’s cat to death...

Collage 56 Collage 56
News22 hours ago

Actor Who Portrays PM10 in an Upcoming Movie Escapes Prison Sentence, Fined RM5K for Drug Use

If you keep tabs on the local entertainment industry, you might be aware that there’s a biopic about PM10, Dato...

Collage 8 2 Collage 8 2
News22 hours ago

Local Radio DJ Nearly Gets Shot at Her House After Bullets Go Through Front Door, PDRM Investigates

Being at home with doors closed, unfortunately, may not mean you’re completely safe anymore.  Early this morning (November 30), a...

Ft Motor Ft Motor
News23 hours ago

Kelantan Police Announce That Number of Cases of ‘Mat Rempits’ in the State Have Increased by 49%

One of the major issues that Malaysian road users have to face is the existence of ‘mat rempits’ on our...

Ft Monks Ft Monks
News1 day ago

Buddhist Temple in Bangkok Left Monk-less After All of Them Tested Positive For Meth

Based on a report by AFP, a Buddhist temple in central Thailand was left without monks after all its holy...

My Post 1 2022 11 30T105454.733 My Post 1 2022 11 30T105454.733
News1 day ago

Sany Hamzan Makes Police Reports Against Social Media Users Who Use Race & Religion as Political Weapon

A few days back, a Selangor state assemblyman, Mohd Sany Hamzan called for the Malaysian Islamic Party (PAS) to be...


Latest Videos