Just yesterday (6th February), Lenovo released an announcement to inform customers that the ThinkPad X1 Carbon model is being recalled.
According to their advisory, the ThinkPad X1 Carbon 5th Gen has been recalled due to a potential fire hazard from a defect in their laptops. An excerpt from the advisory reads,
“Lenovo has determined that a limited number of such laptops may have an unfastened screw that could damage the laptop’s battery causing overheating, potentially posing a fire hazard.”
In the Q&A section of their advisory, the company explained the extent of the flaw in these laptops, saying,
“Lenovo’s investigation and analysis determined that an unfastened, small screw, left in the unit during manufacture, could damage the surface of the lithium ion polymer battery and cause a short, leading to rapid cell discharge of the battery.”
So, if you have this particular laptop, how do you know if yours is one of the affected models?
Well, according to Lenovo’s announcement, you can enter your laptop’s machine type and serial number here to see if it’s recalled. (Check out your machine type here if you’re not sure). The affected ThinkPad X1 Carbon 5th Gen laptops are those that were manufactured between December 2016 and October 2017.
If your laptop has indeed been affected, you should confirm the serial number on Lenovo’s support page. Then, you should immediately stop using the laptop and contact Lenovo Services or an authorized Warranty Services Provider to schedule an appointment for your computer to be inspected.
The good news is that you can expect inspection and repairing services to be free-of-charge!
Find out more information about the recall on Lenovo’s website here.
So, if you own this laptop model, be sure to take care and check if it’s been affected before it’s too late!
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