It’s already the 1st of June and the time for zero-rated Goods and Services Tax (GST) has officially begun in Malaysia! Shoppers have started to throng the malls and restaurants hoping to score some good deals as prices for items and food are expected to drop.
Malaysians will get to enjoy a “tax holiday” of three months until the Sales and Service Tax (SST) is expected to start on September 1. So, enjoy while you can ya! The Ministry of Domestic Trade, Cooperatives and Consumerism (KPDNKK) has also warned traders to comply with the government’s directive and not manipulate prices.
As businesses are scrambling to update their system to adhere to the new zero-rated GST, some of the price tags on their shelves may not reflect the price changes yet. KPDNKK says that businesses have until June 30 to make the changes to their price tags but they must not charge GST when customers are paying for their items.
So, what do you do if you do find out that you are being charged for GST? Don’t worry, here’s how you can lodge a complaint to KPDNKK!
- Consumer Hotline: 1800-886-800
- Information and Strategic Operations Movement Center: 03-8882 6088/03-8882 6245
- KPDNKK’s mobile app: Ez ADU KPDNKK
- Email: email@example.com
- Online portal known as eaduan here
- Go to the nearest KPDNKK office / branch
In the meantime, enforcement officers from KPDNKK will be making their rounds to ensure that traders are not manipulating the prices. Remember to check your receipts after you have paid to make sure that you are not being charged for GST!