With the rise of social media, Malaysians have utilised the various platforms and used it for many good causes such as in the case of the recent flash floods that devastated many parts of the country.
Twitter has shared that almost 5 million Malaysian flood-related tweets were recorded globally from 18-21 December.
They also revealed that the top 5 hashtags, #DaruratBanjir, #banjirdarurat, #banjir, #RakyatJagaRakyat, and #kitajagakita were used to request for assistance, provide directions for aid distributions, as well as to follow developments as they unfold.
Twitter Head of Communications – South East Asia, Cipluk Carlita said in a statement that “Inspirational and unifying hashtags like #banjirdarurat have galvanised Malaysians to lend support to each other and rally much needed help.”
“Hashtags like #DaruratBanjir has made a valuable contribution to the ongoing relief efforts by all parties in tackling a national crisis regardless of their background.”
She added that the tweets have been invaluable in aiding the mobilising resources to NGOs and channeling their help directly to those affected the most by the floods.
Carlita also commended Twitter account holders with huge followership who played their part by urging Malaysians to direct their help with whatever available resources they have to assist affected communities.
As various states and cities around the country continue to grapple with the floods, people flocked to Twitter to share their experiences and find real-time information regarding the floods and those in need of assistance, she added.
“Many Malaysians on Twitter shared details of trapped victims, and even stranded animals; with the hope that they would be heard by rescue teams.”
“Average citizens stepped up, with offers of vehicle loans, food, volunteering, and even shelter for animals.”
The statement also provided four tips on how to make the most of Twitter during emergencies and disasters.
Twitter urged users to follow trusted sources and media organisations to get their latest news, and to use the right hashtags related to the events to ensure their tweets become part of larger conversations.
“Make sure that all the information is verified and accurate when Retweeting and/or Quote Tweeting,” the statement read.
The statement also mentioned that Twitter Lite could also be used to avoid challenges in data connectivity, especially in areas where telecommunications have been disrupted.
Do you think that social media platforms have helped in this situation? Let us know in the comments.
Also read: Convoy of 56 4×4 Vehicles From Perak Are On Their Way To Hulu Langat To Help Flood Victims!
