Online shopping has become a habit for most of us, and we understand that what we receive may not be up to our expectations.
A Singapore woman named Jane ordered a 3D durian cake online just in time to celebrate her mother’s 70th birthday.
But she was shocked upon receiving her order on the big day as she saw that the 3D cake had been smashed into a green paste.
Here’s a photo of what the 3D cake was supposed to look like:
That looks like a gorgeous cake tbh! It really does resemble a real durian and the baker’s amazing craftsmanship should definitely be applauded.
Its price, SGD188 (approximately RM574) is also a ‘beautiful’ figure. If Jane was willing to pay this amount of money for a marvel like that, we’re sure that she must’ve wanted the best she could give her mother.
So it makes it extra sad that what she received instead was THIS:
According to mothership.sg, Jane ordered the cake via Lazada and it was supposed to be delivered on 20 June, which was her mum’s birthday. Her mum had been anticipating this cake because she wanted to have a try, but that eagerness ended when they looked into the box.
Jane mentioned that the delivery man allegedly “flipped and spun the box like it’s a hot potato” when the much-anticipated cake arrived.
Feeling bummed out by the green paste she received, Jane was afraid that her mum’s birthday had been ruined.
She then complained to the customer service and got the full SGD188 refund and an extra SGD10 in-store credit for her unpleasant experience.
Unsatisfied about the refund, she brought this issue to the Group Head of Supermarket at Lazada Group in hopes of getting this cake-fail resolved.
Since her complaint hadn’t been replied to in time, she quickly purchased another cake in the afternoon. However, after she had already bought a new cake, Lazada responded and offered to buy Jane and her family a new durian cake.
Still feeling disappointed, Jane said:
“It wasn’t the same cake.”
In the end, the management delivered the replacement cake just in time for her mum’s birthday dinner celebration.
Here’s Lazada’s response when Mothership sent an enquiry:
“We are aware of the incident and have been in touch with the customer to resolve the issue. We regret that she had a negative experience, and a replacement cake has been delivered in time for the celebration. We wish her mother a happy 70th birthday.”
Regardless of the replacement cake being the same or not, honestly, it was professional of Lazada to have it delivered with a sense of urgency.
JUST IN: Swimming Pools Are Now Allowed To Be Open For Water Sports Training
Minister of Defence, Dato’ Sri Ismail Sabri bin Yaakob has just announced in a live broadcast that swimming pools will...
JUST IN: Resorts World Genting Confirms That They Will Be Reopening Starting 19th June!
Guys, this is not a drill. Genting Highlands will officially be reopening by this weekend to the public after an extended closure due...
JUST IN: Setapak Barber Confirmed Positive For Covid-19, 40 Close Contact Cases Identified
In an update from the case of a barber in Setapak allegedly testing positive for Covid-19, our Health Director-General Dr...
JUST IN: Barber in Setapak Suspected To Be Positive For Covid-19 Only After 2 Days of Opening Barbershop
UPDATE: Health Director-General Dr Noor Hisham Abdullah has come forward to mention that the barber’s diagnosis has not been officially...
BREAKING: SPM & STPM Students Will Return To School By 24th June
In his latest live telecast to the Malaysian public, Education Minister Dr. Mohd Radzi bin Md Jidin has announced that...
Stronger, Faster & Smarter: Here’s Why M’sians Can’t Wait to Get the HUAWEI P40 Pro+ Dropping This Friday!
In case you didn’t know, we’re just a couple of days away from the launch of the HUAWEI P40 Pro+...
The New Normal Reveals 6 Things M’sians Do That Unknowingly Help Spread Germs & Bacteria Faster
Life has been a lot more different since the Movement Control Order (MCO) was implemented on 18 March 2020, almost...
Here Are 6 Things Every Malaysian Should Know About Car Loans Before Even Picking One Out
So you’re ready to go out there and take on the world but there’s one aspect of adulting you are...
- Current Affairs24 hours ago
If You’re Still Waiting For RM50 After Downloading The MySejahtera App, Your Money Is On Its Way!
- Current Affairs20 hours ago
JUST IN: All Schools to Reopen In Stages Starting 15 July 2020
- Current Affairs18 hours ago
Sunway University Is Winning By Putting Celebrity Cutouts To Ensure Social Distancing!
- Current Affairs18 hours ago
M’sian Applies For Job On Facebook But Gets Blackmailed By Scammer Using Her Personal Info