How could this happen?
It was at 7am on 6th July when Wu, a computer technician from Johor Bahru filled his four-wheel drive with diesel at a petrol station. Shortly after, the 33-year-old had driven not more than 200 meters after leaving the petrol station when suddenly his car broke down and could not move.
He then called a tow truck service to take his car to the mechanic, where they examined his car and discovered that his petrol tank was filled with water!
“I immediately went to the police station to lodge a report and returned to the gas station to complain to the staff, but the person in charge claimed that they had sealed the diesel pump and put a label on it stating that the nozzle could not be used,” Wu told Sin Chew Daily.
Wu added that the staff insisted he had removed the seal from the nozzle himself, filled his car with diesel and complained so that he could claim compensation from the petrol station. He later contacted the petrol station manager, who only suggested that he report the case to the police and claimed that the petrol station had a way to prove that Wu had taken off the seal from the nozzle.
“When I returned to the petrol station after my car broke down, I saw the staff use a black strap to tie the nozzle of the diesel oil pump. When I was filling my car with diesel earlier, I did not find any seals.”
What makes Wu feel even more helpless is that although the petrol station is equipped with surveillance cameras, the spot where the incident happened wasn’t in range, thus making it impossible to find out what actually happened.
Meanwhile, Wu said that his four-wheel-drive engine and other internal parts were seriously damaged and is still undergoing maintenance repairs which are expected to exceed RM10,000. Additionally, Wu now faces a major inconvenience as he doesn’t have transport to go to work.
He added that he made a complaint to the Federation of Malaysian Consumers Association and hopes that the petrol station will compensate him for his losses. He also hopes that by sharing his experience, others will be alerted to this issue and be extra careful when going to the petrol station.
How unfortunate! Hopefully Wu will be compensated for his losses and that others will be warned that such a thing can happen when filling petrol.
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