Connect with us


MCMC: Up To RM300,000 Fine For Courier Companies That Violate The Postal Services Act 2012



Source: Sin Chew Daily & DPReview

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

The Malaysian Communications and Multimedia Commission (MCMC) has released a statement saying that courier companies that violate the Postal Services Act 2012 can face up to RM300,000 fine and up to three years imprisonment, or both.

In a statement posted on Facebook, they addressed the incident of a group of employees of a courier company hurling customers’ parcels in a viral video recently. Although they didn’t mention the name of the company, they added that they have asked said company to provide an explanation.


For illustration purpose only

“At the same time, MCMC has also warned the management of the courier company to take necessary measures to improve their customer packaging procedures,” the statement said.

“MCMC would also like to remind all courier companies that are licensed under the Postal Services Act 2012 to always abide by the terms and regulations that have been set, especially in protecting consumer rights to ensure that action is not taken against their company.”

“If the licence is found to default and violate any subsidiary legislation under the Postal Services Act 2012, they may be liable to a sentence not exceeding RM300,000 or imprisonment not exceeding three (3) years or both.”

MCMC then urges consumers to understand and know their rights before choosing the services offered by a courier company.

Customers who find that they have received damaged or lost items during the delivery process can lodge a complaint by contacting the service provider.

If the solution offered is not satisfactory, customers can lodge a formal complaint to MCMC through the ADUAN SKMM portal with complete information.



Also read: J&T Express Apologises For Viral Incident, Denies That They Deduct Staff Salary


Source: DPReview

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

Just In

Shipping Ft Shipping Ft
News7 hours ago

Prices Of Toys, Coffee & Furniture May Rise Due To Outrageous Shipping Costs

Who doesn’t love online shopping? With Covid-19 not showing any signs of slowing down, lockdown online shopping has become a...

Ear Ft Ear Ft
News8 hours ago

Young People In China Are Getting ‘Elf Ear’ Procedures To Look Thinner & Slimmer

Ever wondered what it’s like to have pointy elf-like ears like Spock from Star Trek?  Well, pointy ears are now...

Pjimage 62 1 Pjimage 62 1
News9 hours ago

KJ: Walk-Ins For Vaccinations Allowed Once Registered Individuals Receive Their Vaccines

PPV vaccination centres across the country will be open their doors to those who want to get vaccinated on a...

Ascscascc Ascscascc
News10 hours ago

JB Man Pleads Not Guilty For Beating Pregnant Wife Until She Went Into A Coma

A 38-year-old man pleaded not guilty at the Johor Bahru Sessions Court today (17 June) for beating his pregnant wife...

Pjimage 2021 06 17T125552.994 1 Pjimage 2021 06 17T125552.994 1
News14 hours ago

“Better to have a phone than nothing” Says Perak MB After Backlash On Phones Given To B40 Students

With online learning still being the norm, the Perak government is in the midst of giving smartphones to students from...

Stabbed Ft Stabbed Ft
News14 hours ago

Lorry Driver Allegedly Tries To Stop Neighbour From Abusing Wife, Ends Up Getting Stabbed

On 14 June, a lorry driver was stabbed to death by his friend after a drinking session at the Taman...

Saman Saman
News14 hours ago

PDRM Is Offering A 50% Discount On Certain Traffic Summonses Starting 18 June!

PDRM is offering a 50% discount for traffic summonses starting 18 June to 18 July. However, this does not include...

Hawker Hawker
News15 hours ago

Kepong Hawker Changes Statement About PDRM “Extortion”, Says He Couldn’t Deal With The Pressure

The 21-year-old hawker who claimed that three police officers extorted RM500 from him because he failed to produce a work...


Latest Videos