“I told them to do so” – Patron Slams Rembayung Staff’s ‘Poor’ Photography Skills, Khairul Aming Responds

A Malaysian customer at Rembayung was left dissatisfied with their dining experience, but it wasn’t the food that ground their gears.

Instead, it was the staff’s “poor photography skills” that prompted the customer to vent on Threads. In a post that quickly went viral, the diner criticised the staff for merely “spamming” the shutter button while taking their photos.

The customer was unhappy with how the pictures were captured

According to the post, they insisted they are “not a fan” of those who take pictures by rapidly clicking the camera button. They even offered a tip on how the Rembayung team could improve:

“If you want to elevate your photography skills, learn not to press the camera button when the subject isn’t even moving.”

To illustrate their point, the customer shared a screenshot of their gallery, which was filled with a barrage of near-identical images captured by the staff.

“I told them to do so”

As of today (7 April), the original post had been taken down, but the founder of Rembayung, celebrity chef Khairul Aming, chose to address the matter directly.

In a response to one of the reposts, Khairul admitted that he was actually the one who instructed his team to use that method.

Khairul explained that “burst” photography is actually a deliberate strategy to help guests. By taking multiple shots in quick succession, customers have a better chance of choosing a favourite shot where they aren’t blinking or mid-sentence.

“They can easily choose from the collection. We have 800 guests a day. We really don’t have the time to snap pictures slowly, one by one,” the chef politely explained.

What do you think of Khairul’s take on entertaining guests with photography requests?

Also read: Khairul Aming Apologises After Rembayung Hit by Flood Mid-Service Due to Heavy Rain, Contractor Responds