fbpx
Connect with us

Social Stories

AEON Shah Alam Apologises For Confusion & Allows Customers To Stay Overnight Due To Flood

Published

Collage 1 12
Source: TikTok | aeonretailmalaysia

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

The heavy downpour that took place in Peninsular Malaysia over the weekend which had led to the flood was certainly unexpected, and it had forced a lot of people to seek shelter in places they did not expect to.

On Saturday (18 December), a post, which has since been deleted, spread like wildfire online where a visitor in Aeon Mall Shah Alam claimed that the people were not allowed to seek shelter in the building when the area started to flood.

268101066 4860374054023187 7552634307560707180 N

 

The man also claimed that Aeon Shah Alam was worried about possible theft that could happen.

The mall has since responded via a statement that was uploaded onto their Facebook page.

According to their statement, the mall has decided to allow people to seek shelter in their building at 9:40 PM on Saturday night. Prior to the decision, they were not aware of the worsening situation out there where the water level has risen up and main roads were closed.

267381850 7064900230194260 8226013587886161140 N 1

269730278 7064900180194265 8404392967691951101 N

 

They immediately allowed the visitors who were stranded in the parking lot and outside the malls to come into the building and they were also allowed to spend the night there.

Unfortunately, some customers may have already left which had prompted them to think that the mall, in all circumstances, did not allow anyone to stay in the building even after their operation hours had ended at 10 PM.

In total, Aeon Shah Alam had provided a safe haven to 570 customers, as well as 173 staff and 255 tenants who were also stranded in the mall.

During the stay, the mall provided essential materials that were needed by the customers, such as food, mineral water, milk and diapers for babies etc.

Screenshot 67

Some visitors spent the night on the exhibition beds and mattresses. The mall also ensured that SOPs were followed.

You can watch the videos on how they cater to their customers’ needs during the stay in the comment sections.

You can also watch another video posted on their TikTok account below:

@aeonretailmalaysia

Kami memohon maaf seikhlas hati di atas segala kekurangan dari pihak kami dalam menangani situasi banjir ini. Kepada yang menghargai, kami ucapkan setinggi-tinggi terima kasih! ? #aeonretailmalaysia

♬ original sound – Madeline Lu

Many people, regardless of who they are have come forward to offer a helping hand during these tough times and we certainly cannot thank them enough for their contributions!

 

Also read: “Tolong! Tolong!” – That’s The Only Thing You Can Hear in Pitch Darkness in Taman Sri Muda

Collage 1 9

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.



Just In

Feat Image Jellyfish Sabah Feat Image Jellyfish Sabah
News6 mins ago

Water Turns Red at Sabah Beach as Tens of Thousands of Jellyfish Wash Ashore in Strange Phenomenon

A strange phenomenon in Sabah has piqued the interest of Malaysians recently after photos and videos of the occurrence went...

Collage 5 9 Collage 5 9
News1 hour ago

“Stand down, you’ve made your point” – KJ Reminds Politician Who’s Criticising KK Mart Over Allah Socks Issue

“Stand down, Akmal. You’ve made your point, you’ve done well, but it’s time to stand your guys down.” In his...

My Post 1 2024 03 27T182644.900 My Post 1 2024 03 27T182644.900
News21 hours ago

Anwar Ibrahim Urges Public to Stop Being Judge, Jury & Executioner Over ‘Allah’ Socks Issue

Prime Minister Datuk Seri Anwar Ibrahim has asked all parties not to prolong the issue of the socks with the...

My Post 1 2024 03 27T170635.860 My Post 1 2024 03 27T170635.860
News24 hours ago

KKM Takes Action Against Ramadan Bazaar Vendor After Rag Was Found Inside Murtabak

With Ramadan bazaar vendors doing everything they can to put themselves ahead of the stiff competition they’re facing against other...

Feat Image Padu T20 Feat Image Padu T20
News24 hours ago

Economy Ministry: T20 M’sians May Still Get Targeted Subsidies, But Only If They Register for PADU

With registration for the Central Database Hub (PADU) due in just 4 days, the Economy Ministry is now ramping up...

Collage 80 Collage 80
News1 day ago

2 JB Men Get Caught by Religious Dept for Skipping Fast & Eating Publicly, Say They’re Tired from Work

With about 2 weeks left for Ramadhan, many Muslim friends who are currently fasting must be excited for Raya which...

Feat Image Underwater Cleanup Feat Image Underwater Cleanup
News1 day ago

M’sians Band Together to Clean Up a Whopping 12.1 Tonnes of Trash from Sabah Ocean Floor

A whopping 12.1 tonnes of waste were collected from the ocean floor at 3 locations in Sabah recently thanks to...

Collage 2 8 Collage 2 8
News1 day ago

“Raya is in 2 weeks!”- PMX Wants Lower Rentals for Ramadhan Bazaar Vendors, M’sians Say it’s Too Late

The Ramadhan Bazaars in Malaysia are known for the myriads of food but unfortunately, the food markets often go viral...

Announcement

Latest Videos



TRENDING TODAY