The food and beverage industry in Malaysia has been hit with online food ordering mania, with companies such as Foodpanda, DeliverEat, Uber Eats, Honestbee, Running Man Delivery and various others.
Not to mention the evergreen services made available by Dominoes and McDelivery, the sight of two stroke/four stroke motorcycles carrying huge food boxes weaving in and out of traffic is a common sight nowadays.
Rain or shine, failure is sometimes not tolerated by a certain few which triggered Facebook user Mag Malaya Ahmad to share his experience and personal views over the matter.
Mag wrote, “Sometimes I do understand that when you are working with a company like this, there are rules and regulation to follow.
“They fear that a negative feedback make result in repercussions, even worse if it affects their income.
“Some brave thunderstorms to send food, some get traffic summonses whilst chasing customer orders, some put their lives on the line for the sake of delivering drinks to the customer.”
Sharing his experience, Mag began with his first experience ordering Dominoes whereby the delivery person was profusely apologizing for his delay whilst hoisting three pizza boxes.
“Sorry sir, I was a bit late. I am very sorry.”
Mag responded by telling the delivery person to relax and that he was not furious about the delay.
“If the next time a delivery service send food to your home. Tip him.“
Who knows, the extra money may be put into good use.
Also read: Dominos Staff Wins Internet for Trying to Deliver Pizza During Japan’s Deadly Typhoon Jebi