fbpx
Connect with us

Social Stories

Immigration Department Condemned For Allowing People To Run & Push Past Others In Queue

Published

My Post 2022 05 06T144730.477 2
Source: Reshmi Haran | Facebook

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

No Malaysian actually likes queueing up at government offices to renew their documents. Most of the time, it’ll be the longest wait of your life and the wait might not even be fruitful.

One Malaysian just wanted to renew her passport, but had to return to the Immigration Department in Jalan Duta multiple times after proper ethics and processes were not followed accordingly.

Reshmi Haran took to her Facebook page to share her experience.

Imigresen 4

It all started on Thursday, 5 May, at 7.15am, when she arrived to queue up at the gate of the Immigration Department.

“There was already a good 200 people in front of me by then,” she shared, adding that by 10am, a RELA personnel had informed them that the numbers for the counters had run out and had asked them to leave.

So, she arrived earlier the next day (Friday, 6 May) to try again. This time, Reshmi had queued up at 6:30am.

Imigresen 5

“There were already 40 to 50 people in front of me. A lot of familiar faces from the day before.”

Though, this time when the gates opened at 7am, everyone in line completely disregarded the queue and RAN into the building to be the first inside.

“The queue was entirely disobeyed and the gate entrance became somewhat of a mosh pit. People pushing and running in. See the video below of Malaysian monyets (monkeys) running in live action,”

“Everyone had to queue again in front of the building doors, waiting for them to open. I went from being 50th in line to 150th, all thanks to the barbarians you see running from the back of me in the videos,” she added.

Imigresen 3

When the building doors were opened at 7:30am, people continued to rush in.

By the time the counters had opened and the queue had started moving, it was 8am.

“The queue starts moving and they start serving the Rakyat. The queue was suddenly at a standstill from 9am for an hour,” she explained and at 10am, someone from the line had gone to ask why nothing was moving.

Imigresen 1

“The aforementioned kind citizen informs us all that there are no more numbers and they are not entertaining any more walk-ins,”

No one from immigrations even bothered to come to notify us. They simply shut the door in our faces when we started asking questions,” Reshmi added.

Imigresen 2

She went on to condemn how the Malaysian Immigration system operates, especially considering even those who have applied online have to wait for hours.

“People who applied online still had to spend 3 hours to get their passport – and that, mind you, is only collecting alone. There were no clear directions, especially for those with appointments, senior citizens or the differently-abled,”

“They all had to line up in the same queue as the rest of us up till 8am with no seats provided to those who needed them the most,” she explained.

 

In the end, she can only urge Jabatan Imigresen Malaysia to be better. 

“Your system is anarchic, appalling and simply shameful. You need to do better. Actions speak louder than words and at this moment, no one is speaking kind words about you or your services. Based on my observation, they honestly served not more than 200 people and called it a day,”

“There is no proper system in place. No one to hand out numbers and the moment the number finishes, say ‘Okay, no more numbers, don’t bother even spending your time queuing up‘. No systems in place to ensure law and order within the immigration premises,” she added.

 

It’s truly saddening to see how even at government departments and building, there is a severe lack of discipline and enforcement of proper ethics and procedures.

You can check out Reshmi’s videos here.

Have a similar experience? Feel free to share in the comment section.

 

Also read: M’sians Call For Answers Over Reports Of Overworking & Bullying Of Trainee Doctors At HPP

My Post 2022 05 05T155212.890

Source: Reshmi Haran
Source: Reshmi Haran
Source: Reshmi Haran
Source: Reshmi Haran
Source: Reshmi Haran

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.



Just In

Scam Impersonate Official Scam Impersonate Official
News2 hours ago

Deputy Comms Minister: Scammers Impersonated Ministry Officials, Used Their Names & Phone Numbers

Scams are still rampant today, especially after the government took preventative actions such as disabling URL links in SMS. These...

Feat Image Sabah Feat Image Sabah
News2 hours ago

PMX: RM80 Million Allocated to Build Malaysia’s 2nd Largest National Heart Centre in Sabah

Prime Minister Datuk Seri Anwar Ibrahim has announced that a new National Heart Centre will be built in Sabah. It...

Feat Image Penang 2Nd Feat Image Penang 2Nd
News5 hours ago

PSA: Part of Penang 2nd Bridge Will be Closed for 3 Days Starting 23 April for Cable Inspection Work

If you’re a Penang resident or planning to go to the Pearl of the Orient next week, then do take...

Collage 35 Collage 35
News8 hours ago

“At least RM1 MIL income” – LHDN Says Number of M’sian Millionaires Under 30 is Increasing

Despite inflation and the increasing price of goods, the number of young millionaires is on the rise—more specifically, young millionaires...

Feat Image Brave Policeman Feat Image Brave Policeman
News9 hours ago

M’sia Airports Honours Policeman With RM1K Cheque for His Bravery During KLIA Shooting Incident

Malaysia Airports, the airport management company which manages Kuala Lumpur International Airport (KLIA), has extended its appreciation to a policeman...

Feat Image Johor Feat Image Johor
News1 day ago

PM Anwar: Johor Will Become The Most Economically Developed M’sian State Within 2 Years

Prime Minister Datuk Seri Anwar Ibrahim has lauded the robust growth anticipated from 2 high-impact projects in Johor, iterating that...

Splash Water Woman Detained Splash Water Woman Detained
News1 day ago

Woman in Penang Who Splashed OKU Man With Hot Water Detained By Police

Over the weekend, many Malaysians were enraged with a video that had gone viral. In the 20-ish second clip, a...

Feat Image Mpl Feat Image Mpl
News1 day ago

M’sian Esports Player Muhyyiddin Banned from Mobile Legends Pro League for Match-Fixing Attempt

Mobile Legends Professional League Malaysia (MPL Malaysia), the local esports professional league for the mobile game Mobile Legends Bang Bang...

Announcement

Latest Videos



TRENDING TODAY