Sunway Pyramid’s New Retail Space, Oasis, is Set to Boost Tenant Diversity & Footfall in Q4 of 2024

Sunway Pyramid, Malaysia’s prominent retail destination, is set to unveil Oasis, its reconfigured retail space, by Q4 this year.

Spanning over 250,000 sq ft across four levels from the Orange Atrium to the Blue Atrium, Oasis is a pivotal component of Sunway Pyramid’s enhancement initiative to attract a diverse array of high-yielding tenants and increase footfall.

Positioned to be a cornerstone of renowned retail, the reconfiguration will accommodate approximately 100 tenants, including esteemed brands such as H&M Home, Art Toys Cafe by MILOLO and MUJI Flagship Store & Café, expanding the mall’s tenant portfolio to 1,000 in total.

In a strategic move announced last year, Sunway Pyramid appointed Jaya Grocer as the anchor tenant for the redeveloped space, aiming to elevate asset yield through increased rents per square foot.

Presently, the prominent supermarket chain is located at level B2, and will soon relocate to a larger, permanent space with a brand-new concept at LG2.

“With the upcoming unveiling of Oasis, we are making a critical advancement in our ongoing mission to elevate Sunway Pyramid’s retail experience,” said Jason Chin, Senior General Manager of Sunway Pyramid.

“This strategic enhancement not only broadens our tenant mix with leading brands but also positions us to attract higher footfall and drive sustained growth. By reconfiguring this substantial space, we are ensuring that Sunway Pyramid remains at the forefront of Malaysia’s retail landscape, delivering unparalleled value to both our tenants and visitors.”

With Oasis’ projected NLA of 2 million sq ft, the reconfigured space is set to contribute significantly to Sunway Pyramid’s overall revenue and underscores the mall’s ongoing evolution to be Malaysia’s leading retail destination.

In addition to Oasis, Sunway Pyramid has several other developments to enhance customer experience.

Since 2022, the mall has implemented Malaysia’s first internet-of-toilet (IoT) system, aimed at enhancing toilet facilities into a smart system for both customers and supervisors.

Building on this innovation, the latest smart toilet addition with a modern neo-Egyptian theme, located on Ground Floor, Blue Atrium, will serve as a model for future installations across the mall.

Key innovations for the smart toilet include:

• A traffic light system indicating cubicle occupancy
• Squat pans with rear and frontal bidet functions
• Low-level exhausts in urinals and cubicles to eliminate odours
• Ammonia sensors that trigger housekeeping when high levels are detected
• A backend system for detecting and rectifying faults
• An emergency alert button for immediate assistance

The toilets will also be equipped with a family room, catering to parents with children and individuals with disabilities.

Other enhancement initiatives include the mall’s all-in-one interactive self-service kiosk with easy-to-use interface, enhanced Sunway Malls App with features such as Easy Navigation, Deals & Events and Match N Munch, all-new escalators located in between the Blue to Orange Atriums that seamlessly connect from LG2 to F Floors as well as Electric Vehicle and Hybrid charging stations at CP2 Preferred Parking and B1 Preferred Parking.

Another enhancement initiative is the Terrace. Slated for completion by Q2 2025, the Terrace is the mall’s annexe that is adjacent to the iconic Lionhead and faces the New Pantai Expressway (NPE).

This upcoming addition will offer a refreshing, nature-inspired environment and accommodate additional high-yielding tenants.

These redevelopments support Sunway Pyramid’s goal to become the premier retail destination in the nation.

For more information about all of Sunway Pyramid’s latest enhancement initiative, visit Sunway Pyramid’s website or stay tuned to their Facebook and Instagram for more updates.

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