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Here are 5 Malaysian Helplines Where Flood Victims Can Seek Psychological Healing


Ft Helpline 1
Source: Buddy Bear Childline | Facebook & The Care Issue

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The flash floods which occurred last weekend has devastated the lives of many as people have had to deal with losing their loved ones, belongings and even their homes.

All of these loss and grief can often result in an increase of mental health issues and leaving people traumatised.

A number of NGOs and associations have stepped up to provide mental health care and psychological aid to those in need.

Here’s a list of them:

#1 – Mental Illness Awareness and Support Association (MIASA)



In a post on their social media page, MIASA highlighted their 24/7 helpline in light of the tragic floods that have impacted the lives of many.

Our 24/7 helpline is available to support everyone during this distressing time. Please do not hesitate to call for any support you may need. We are here to help,” they wrote.

You can call them at: 1-800-820-066

They have also brought back their WhatsApp support line where anyone can chat with 1 of their crisis team members between 9:30am and 1:30am any day of the week.

You can find the numbers below:

Attention everyone,Due to the current flood crisis MIASA has brought back our WhatsApp Support line where you can…

Posted by MIASA Malaysia on Monday, December 20, 2021


#2 – The Malaysian Association of Psychology Students



The Malaysian Association of Psychology Students (MAPS) have compiled and published a list of relevant helplines.



In a Facebook post they wrote, “We acknowledge and anticipate the inevitable emotional and mental impact of the recent flooding, in light of the pandemic and an extremely trying year.”

“We would like to highlight the resources available for all residing in Malaysia. Please remember that there are people who are trained and willing to offer support in times such as these.”

They have also created a Google Sheets of the compilation of the helplines. Along with the basic information of each helpline, they have also included extra information such as what languages can the callers use as well as the states that the organisation are based in.

You can access the information here.


#3 – 1Moment4Them



This NGO highlighted the need for psychological first aid during times like these. In an Instagram post, they explained that during times of flood, apart from giving aid in the form of food, necessary items and a shelter, we must not forget the need for psychological support.

“For anyone who is feeling anxious and depressed, don’t hesitate to reach out to us.”

You can reach them via their social media pages or phone number: 0102100588.

#4 – Malaysian Red Crescent



The Malaysian Red Crescent has been in search of psychosocial support volunteers due to the flash floods. They have established the RedCrescent4u Careline which is a platform that provides mental health and psychosocial support to those in need.

They have also deployed Psychological First Aid (PFA) certified volunteers to affected areas.

You can reach them via their social media page or phone number: 03-2143 8122.


#5 – Buddybear Childline



It is important to note that children could also face mental health issues as a result of the floods. That is why Buddybear Humankind have highlighted their toll-free psychological first aid helpline for kids.

They are available everyday from 6pm to 12am.

You can message them via Facebook Messenger or call them at: 1800-18-2327


We hope that anyone who is severely impacted, gets the support and aid they seek. Did we miss out on any helplines? Let us know in the comments.


Also read: M’sian Shares How She Survived on Highway For 18 Hours Due to Flood All Thanks To Handouts From Public

Ft Jam

Source: MIASA
Source: MAPS
Source: MAPS
Source: 1Moment4Them
Source: Buddybear

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

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