The first Starbucks Signing store was birthed here in Malaysia, pioneering the initiative towards including and hiring deaf and hard of hearing individuals. Soon after, the US followed suit and opened Signing stores of their own.
Now, Starbucks Malaysia has announced the launch of the second Signing outlet in Malaysia, located in the heart of Penang’s historic Deaf community.
Starbucks Malaysia wrote, “Our second Signing store in Penang is officially in motion and brewing! Penangites, share the good news and enjoy the unique experience of our Starbucks Signing Store.”
Along with the store opening comes a partnership with the Penang Deaf Association to support and provide professional training and development of the store’s partners, including internship opportunities and sign language classes for the store’s seven hearing partners.
Source: Facebook
“We’re very excited to partner with Starbucks to provide richer career opportunities and sense of belonging to the Deaf community in Penang,” said Razman Tan Abdullah, President of the Penang Deaf Association on the Starbucks website.
“Starbucks stores are a place for many kinds of people to come together, and we’re proud to invite everyone to experience the vibrant Deaf culture that has thrived here in Penang for over 70 years.”
Source: Facebook
The 3-storey store in Penang has been equipped with digitally enhanced inclusive designs in order to meet the needs of the Deaf and Hard of Hearing partners and customers. This includes touch-points such as visual alarms, digital trays, and point-of-sale systems with an attached customer display.
They’ve even incorporated artwork from local Deaf artist, Lim Anuar, as a celebration of Deaf culture.
Source: Starbucks
Starbucks’ second Signing store is located at,
403, Jalan Burma,
Pulau Tikus,
10350 George Town,
Penang.
Sunday to Thursday (8.00am – 10.00pm)
Friday, Saturday, and public holidays (8.00am – 12.00am)
Hence, don’t forget to drop by and show your support for the amazing work that’s being done!
