Connect with us

Social Stories

“Who’s gonna pay for our loss?” M’sian Shares How Courier Delivered Damaged Monitor


Source: Tan Xin Hao | Facebook

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

Ordering things online is a risk as the items don’t always arrive in the best condition. One case to prove that is when a customer received a broken monitor screen that was mishandled by a courier company.

On 8 June, Tan Xin Hao shared on Facebook that he ordered a monitor, but was extremely disappointed when the item arrived already broken.

197847540 1958792974283011 3644952953769366950 N 192020662 1958793080949667 339372921658598084 N

“This is not the first time I received [a] broken item because of your delivery. Who is going to pay for our loss?” he wrote.

“We paid extra for fragile items and this is the extra you gave me?”

Tan also shared several photos of the monitor and the box it came in. Parts of the box were torn and dented while the monitor showed signs that it had been dropped or knocked.

192421531 1958793030949672 2597219978862986365 N 190354382 1958793154282993 5431451676824156034 N 195584163 1958793127616329 8038424074540101199 N

Speaking to WORLD OF BUZZ, Tan said he had emailed J&T, the courier company but has yet to receive a response from them. He said he is also unsatisfied that their email does not allow him to send enough photos to show proof that his items were damaged.

Tan shared that he received several comments and private messages from others about the same issue, some of whom said that they had to spend extra money to purchase the items again.

195718878 1958793214282987 271939722501173241 N 194016172 1958792937616348 4038022979064705442 N

“In my case, I am glad that after discussing with the seller about this issue, they knew there isn’t much hope and took the loss to replace another unit for me for free, although I still had to pay shipping and insurance,” he said.

Tan hopes that the courier company can improve their services and urges other customers to be careful when purchasing expensive items online.

WORLD OF BUZZ has since reached out to J&T for a statement but have yet to hear back from them. 


Also read: Packages From Local Courier Company Found Discarded At Selangor Dumping Site


Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

Just In

Collage 7 2 Collage 7 2
News7 mins ago

“We’re grateful for your support” – MBO Cinemas in PJ Mall Announces Sudden Closure Effective TODAY

Unfortunately, the COVID-19 virus has rendered some businesses to mellow down, including cinemas. Movie enthusiasts, however, will still rush to...

Collage 6 2 Collage 6 2
News7 hours ago

“I’ve killed her” – Man Turns Himself in to PDRM After Murdering His Wife Who Wanted a Divorce

Sometimes, not all connections are meant to last. What we shall do (as tough as it is) is to pick...

Collage 2024 06 21T104144.669 Collage 2024 06 21T104144.669
News7 hours ago

Study: Malaysia Scores 5.8/10 for Safety from the State in Human Rights

In a recent study, a global rights monitor found that Malaysians had less freedom to feel safe from their government,...

121212 121212
News1 day ago

Sultan Johor Sets Record with RM1.75M Bid for “FFF 1” Plate Number, Hopes to Benefit Rakyat!

On February 20th, His Majesty the King of Malaysia, Yang di-Pertuan Agong Sultan Ibrahim, made headlines by winning the bid...

My Post 1 2024 06 20T101046.427 My Post 1 2024 06 20T101046.427
News1 day ago

British Researchers Have Detected Signals That Could Lead to the Discovery of MH370

10 years after the disappearance of Malaysia Airlines flight MH370, new signs have popped up as British researchers detected signals...

My Post 1 2024 06 19T170718.079 My Post 1 2024 06 19T170718.079
News2 days ago

Pudu LRT Passengers had the Fright of Their Lives After Train Became Hot Due to Very Close Building on Fire

Imagine being on the LRT, like any other day, only for the LRT to suddenly be surrounded by heat and...

Collage 5 2 Collage 5 2
News2 days ago

Man in China Accidentally Kills Cheating Wife After Beating Her Buttocks for 20 Mins Straight With a Shoe

Man or woman, it’s never easy to deal with a cheating partner. Resorting to physical violence, however, is never an...

My Post 1 2024 06 19T162109.519 My Post 1 2024 06 19T162109.519
News2 days ago

Thai Medical Intern Uses Muay Thai Skills to Fight Off Drunk Nursing Assistant’s Assault

As women, we’re constantly told to sign up for and attend self-defence classes to be able to protect ourselves when...


Latest Videos