Connect with us


PLUS: Teams Will Manually Scan RFID Tags For Users Stuck At Toll Booths & Offer Detection Diagnostic


Collage 1 3
Source: Kosmo & Berita Harian

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

“Contactless transactions” have been the norm ever since the pandemic struck in order to curb the spread of the virus. This includes the implementation of RFID toll booths which was rumoured to eliminate the usage of Touch ‘n Go and SmartTAG.

While some people have started to use RFID, it has apparently led to more nuisance than making things easier for road users. The Minister of Works, Datuk Seri Fadillah Yusof has instructed PLUS Malaysia Bhd to seek an immediate solution for the issues revolving around RFID.

Bhrfid16 O Bhfield Image Listing Featured.var 1642317847

The instructions were given following the massive congestion that was reported on multiple toll roads around Klang Valley yesterday when RFID seemed to be dysfunctional.

“I’ve spoken to PLUS and TnG and asked them to explain to the people and provide a solution to any issues related to RFID,” Fadillah said.

He also assured that the Ministry of Works (KKR) is always monitoring the situation and taking the complaints seriously so that the matter will not further escalate in the future.

Screenshot 2022 01 18 130046

More helps at toll booths & detection diagnostics

Just this morning (18 January), PLUS has responded to the complaints and the massive congestion on toll booths yesterday by assuring the people actions have been taken to improve the RFID usage.

“We will deploy more PLUS personnels to be on the ground and scan the RFID tags on the vehicles with a handheld device if any users encounter any detection issues.”

If the tag is still undetectable, a coupon for a full detection diagnostic at the nearest TnG fitment centre will be provided. However, if detection issues persist after the test, TnG will replace RFID tags for free!


In their statement, PLUS said that 10% of transactions using RFID have been detected after its implementation on 15 January. In the meantime, they also assured that they have doubled the team members on the ground to assist the users at toll plazas, as well as improving the visibility of directional signages to increase familiarity with RFID lanes

If you have any feedback, feel free to contact 1800-88-0000 to reach the PLUSLine. For more information on RFID, simply visit the Touch N Go portal or download the RFID e-book here.

Have you started using the RFID? Let us know in the comments below if you have ever encountered any difficulties while using the new system.


Also read: PLUS: Users Can Still Use Touch ‘n Go & SmartTAG For Toll Payments In 2022

Touch N Go Still Can Use

Source: Kosmo

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

Just In

My Post 2 53 My Post 2 53
News15 hours ago

Ireland, Norway & Spain are Now Recognising Palestine as a State, Calls for Others to Join!

Countries all over the world have been divided in the Israel-Palestine conflict but one thing is becoming apparent now, the...

Feat Image Tasik Sah Ale Feat Image Tasik Sah Ale
News16 hours ago

Housing Ministry Faces Backlash from M’sians After Writing Shah Alam as “Sah Ale” in an FB Post

The Ministry of Housing and Local Government (KPKT) caused quite a stir online recently for a post on its official...

Feat Image Singapore Incident Feat Image Singapore Incident
News17 hours ago

“9 injured, 1 critical” – 16 M’sians Were Onboard Singapore Airlines Flight That Hit Severe Turbulence

The Ministry of Foreign Affairs today confirmed that a total of 16 Malaysians were on board Singapore Airlines flight SQ321...

My Post 1 2024 05 22T133627.045 My Post 1 2024 05 22T133627.045
News17 hours ago

PM Reaches Out Helping Hand to Viral Kedah Family Whose Baby Has Chronic Lung Disease

Recently, a family in Kedah had gone viral on social media after an image of their baby, who had medical...

My Post 1 2024 05 22T103235.259 My Post 1 2024 05 22T103235.259
News21 hours ago

Terengganu Authorities are Investigating a ‘Bikini’ Party That Took Place on a Private Resort

The owner of a private resort on Pulau Lang Tengah will be summoned on Thursday (May 23) in regards to...

Feat Image Singapore Airline Feat Image Singapore Airline
News1 day ago

BREAKING: 1 Dead, 30 Injured After Singapore Airlines Flight SQ321 Experienced Severe Turbulence

Singapore Airlines has confirmed that 1 person has died while at least 30 others were injured after the airline’s SQ321...

Collage 47 Collage 47
News2 days ago

“We were hungry & far from nozzle” – 4 Youth Plead Guilty to Cooking at Gas Station, Each Fined RM500

Social media users were baffled to see a group of youth cooking at a gas station in Genting Highlands recently...

Feat Image Elephant Stuck Feat Image Elephant Stuck
News2 days ago

Perhilitan Uses Excavator in a 5-Hour Operation to Rescue Wild Elephant Stuck in a Longkang in Perak

A distressing incident involving a wild elephant getting stuck inside a ditch in Perak gripped the nation recently but thankfully,...


Latest Videos