fbpx
Connect with us

Social Stories

M’sian Throws Tantrum When Denied Replacement Phone After Accusing Seller of Giving Him 2nd-Hand Unit

Published

Feature Image Final
Source: Facebook

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

How nice would it be if our grievances were given the time of day? Recently, one lucky netizen thanked the police for helping her get her phone back after it was stolen. However, it appears that is not always the case. It can be a bummer to find out that you have been wronged, and sometimes when it feels like nobody is on your side, anger and frustration can take over.

This is what happened to a Malaysian who purchased a new phone but apparently later found out that he had been sold a second-hand phone instead.

In a 10-minute video shared in the Facebook group 我们是马来西亚人 We are Malaysians, the man is seen confronting a sales lady about his purchase.

Sales Lady Checks Phone

 

He claimed that the phone is not brand new, as according to him it looks like as if the phone has gone through repairs, citing dried glue on the side which was apparently used to put the phone back together.

Faulty Phone

 

The sales lady recommended that the man go to the phone brand’s centre to request for a replacement under the warranty as the store was unable replace the phone for him due to store policies. This was the last straw for the man who claimed that a customer service representative of the phone’s brand, had asked him to settle the issue with the electronics shop.

Furious and frustrated at having his problem passed back and forth, he proceeded to throw his phone onto the ground repeatedly.

He also shouted at the shop staff for wasting his time and for their poor customer service.

Clear 1

 

Both parties are wrong

The general consensus is that while the shop and phone company should be held accountable for the incident, there was no need for the customer to act the way he did.

Some recalled past experiences with bad customer service at similar electronic shops where responsibility was pushed around.

Past

 

Others advised the man to control his anger as it is unproductive to do so.

“Problem not solved, handphone is really broken- there’s no way to claim a new phone or warranty…”

“Sometimes when we’re raging, we really need to calm down. Otherwise there are things said and done which cannot be undone”, added the user.

Dont Angry

 

Watch the full video here.

 

Have you experienced anything similar? What do you think should be done in these situations? Let us know in the comments!

 

Also read: Angry Customer Assaults Food Delivery Rider Allegedly For Not Delivering Food To His Doorstep

Fi Read Later

Source: Facebook
Source: Facebook
Source: Facebook
Source: Facebook
Source: Facebook
Source: Facebook

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.



Just In

Feat Image Death Feat Image Death
News9 hours ago

18yo Teen in Penang Dies from Electrocution While Charging His Smartphone Using Socket on Express Bus

A teenager has tragically died in Butterworth, Penang, after he was electrocuted while charging his smartphone using a socket onboard...

Feat Image Twin Tower Feat Image Twin Tower
News12 hours ago

M’sian Activist Urges KLCC Twin Towers be Renamed “Sabah & Sarawak” in Honour of The Borneo States

Malaysian activist and founder of Saya Anak Sarawak (SAS) Peter John Jaban has urged for the KLCC Twin Towers to...

Collage 13 Collage 13
News12 hours ago

“They’ve been here over 3 months” – Foreign Beggars at Johor Pasar Malam Make up to RM12,000 a Month

Foreign beggars are making up to RM12,000 a month at a night market in Johor. In an official statement by...

Feat Image Parking Fine Feat Image Parking Fine
News14 hours ago

M’sian Vehicle Owners with Unpaid Parking Fines Face CTOS Blacklist as They’re Now Added to The System

The Miri City Council (MCC) has introduced a new measure to ensure that vehicle owners in Sarawak’s second-largest city adhere...

Feat Image Arrest Feat Image Arrest
News14 hours ago

Thai Police Arrests Famous Kelantanese Female Celebrity at Golok Hotel for Possession of 6,000 Meth Pills

A popular Kelantanese female singer was arrested by the Thai Police at a hotel in Golok, Narathiwat, north of the...

Collage 12 Collage 12
News17 hours ago

Kelantan Govt Says Cinemas in the State Must Play Movies With Lights On to Prevent ‘Unhealthy’ Activities

After a few decades, Kelantan remains one of the states in Malaysia that don’t have cinemas. The state government, however,...

Feat Image Indo Ban Pixel Feat Image Indo Ban Pixel
News2 days ago

“Who’s next?” – After Apple iPhone 16 Series, Indonesia is Now Banning Google Pixel Smartphones in The Country

Previously, we shared how Apple’s latest flagship smartphone series, the iPhone 16 Series, is currently banned from being sold in...

Feat Image Bnm New Rule Feat Image Bnm New Rule
News2 days ago

Bank Negara Now Requires All Money Changers in Malaysia to Record Full Name & IC Number of Customers

If you’re planning on visiting your local authorised money changer before that overseas trip to change Malaysian Ringgit banknotes to...

Announcement

Latest Videos



TRENDING TODAY