Malaysia Airports Holdings Berhad (MAHB) has clarified why toilet renovation works at Kota Kinabalu International Airport (KKIA) cost nearly RM12 million.
In an earlier report, the RM11.8 million allocation for upgrading 26 toilets at KKIA drew widespread public attention. In an official statement to WORLD OF BUZZ, Malaysia Airports said the RM11.8 million cost covers a full‑scope renovation programme, which is being carried out in phases to ensure airport operations continue uninterrupted.
“Nearly 200 toilet cubicles are involved, and the facilities have been in operation for more than 20 years.”
Malaysia Airports explained that the renovation was undertaken to address ageing infrastructure at the terminal, which has been operating for over two decades and handles millions of passengers annually.
Due to constant and heavy usage, the toilets required a comprehensive overhaul to meet current operational, hygiene, and accessibility standards expected of an international airport.
In total, the works involved 196 toilet cubicles across the airport, including 25 toilets for persons with disabilities, four baby care rooms, and 26 janitor storerooms. The renovation also included a complete strip‑out and replacement of plumbing and sanitary systems, as well as upgrades to waterproofing, drainage, and mechanical and electrical systems.
Accessibility features were enhanced, and new fittings designed for high‑traffic use were installed. All renovation works were carried out while the terminal remained operational. Phase 1 of the project was completed in March 2025, while Phase 2 is expected to be completed in April 2026.
“The upgrades are part of our ongoing efforts to ensure KKIA remains safe, functional, and capable of handling continued passenger demand,” Malaysia Airports said.
Meanwhile, Datuk Joniston Bangkuai, Assistant Minister to the Chief Minister and Minister in charge of Kota Kinabalu City Hall (DBKK), said he personally inspected the airport toilets following public complaints about their poor condition and cleanliness.
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