fbpx
Connect with us

Announcement

Floral Retailer ‘White On White’ Introduces AI Chatbot for Enhanced Customer Experience

Published

Aaa Template 4
Source: Provided to WOB

White On White, the renowned floral gifting brand dedicated to making life beautiful, is thrilled to announce the launch of its latest innovation – an AI chatbot on its website. This cutting-edge feature is designed to elevate the customer experience and deliver a seamless shopping journey for their valued clientele.

Since its inception in 2018, White On White has experienced remarkable growth. What started as a single physical outlet and website has now blossomed into three thriving brick-and-mortar locations, strategically situated across different areas. This expansion has allowed the brand to cater to a wider customer base and establish a stronger presence in the market.

Florist 2

Flower Shop 1

Waa6177

However, the journey has not been without its challenges. The COVID-19 pandemic presented unprecedented obstacles, forcing the brand to swiftly adapt its strategy. Recognising the shifting landscape, White On White made a strategic pivot towards digital marketing, leveraging the power of online platforms to reach and engage with customers. This decision proved instrumental in not only surviving but thriving amidst the uncertainties of the times.

As the whirlwind year of 2021 came to a close, the White On White team took a moment to reflect on their incredible journey. They were filled with gratitude for their unwavering drive and perseverance that propelled them forward, even in the face of adversity. The brand had to make tough decisions, such as bidding farewell to event flowers, but they seized new opportunities in online floral services, catering to customers who sought to bring beauty and joy into their homes during challenging times.

The Knights Awards S2 Booth

Florist 1

Throughout it all, White On White has remained closely connected with their community. Vibrant social media engagement has allowed them to foster meaningful connections, share their passion for floral artistry, and provide inspiration to others.

They have become more than just a brand; they are a trusted companion and a source of positivity in the lives of their customers.

Premium Flower Box 1

Now, in 2024, White On White, a leading floral retailer, takes another momentous step towards embracing cutting-edge technologies by introducing their state-of-the-art AI chatbot on their user-friendly E-commerce website.

Designed to cater to the unique needs of each customer, this innovative virtual assistant is set to revolutionise the shopping experience by effortlessly guiding users through a vast selection of exquisite floral gifts, ensuring that they find the perfect arrangement that truly captures the essence of every special occasion. With its personalised recommendations and seamless interface, this AI chatbot promises to simplify and elevate the process of gift-giving, making it a delightful and memorable journey for all.

Bridal Bouquet

Founder Team

Founder of White On White, Weng Seng, shares his excitement, stating, “We are constantly seeking ways to enhance and innovate our brand. With the introduction of our AI chatbot, we take another significant step towards delivering the utmost in customer experience.”

The AI chatbot is now live on White On White’s website, whiteonwhite.co, prepared to assist customers with their floral gifting needs. With this remarkable addition, White On White remains steadfast in their mission to make life beautiful through the enchanting power of flowers.

For more inquiries, don’t hesitate to get in touch with Weng Seng at wengseng.thong@whiteonwhite.co. For further information about their AI chatbot, you can send a text message to WhatsApp at +60126775237. Alternatively, you can visit whiteonwhite.co to find the WhatsApp chatbot.

You may also discover their charming florist shops located in Ipoh, George Town, and Petaling Jaya. Explore their offerings and immerse yourself in the beauty of their floral arrangements.

White On White is a premium floral gifting brand committed to bringing beauty into everyday life. With a specialisation in exquisite flower bouquets, they offer same-day flower delivery for
orders received before 4pm. Their wide selection of stunning flowers, paired with exceptional customer service, makes White On White the ultimate destination for all your floral needs.

 

Also read: The Elusive Rafflesia Has Bloomed in This National Park in Sarawak

Sarawak Rafflesia Bloom

Just In

Collage 89 Collage 89
News9 hours ago

Johor Government May Implement a 4.5-Day Workweek in the Near Future

A 4-day workweek sounds ideal, but a 4-and-a-half day workweek doesn’t sound bad either. Johoreans may be in luck next...

My Post 1 2024 11 21T160023.537 My Post 1 2024 11 21T160023.537
News10 hours ago

“UPSR get D, SPM can get A” – PMX Responds to BERSIH Giving Him a Grade D in ‘Report Card’

Prime Minister Datuk Seri Anwar Ibrahim has opened up about BERSIH’s ‘report card‘ on his administration’s performance in conjunction with...

My Post 1 2024 11 21T114442.032 1 My Post 1 2024 11 21T114442.032 1
News15 hours ago

PDRM is Offering 60% Off Selected Traffic Summons at Govt’s 2nd Anniversary Event This Weekend!

In conjunction with the MADANI government’s 2nd anniversary on 24 November (Sunday), the Ministry of Home Affairs of Malaysia (KDN)...

Collage 17 1 Collage 17 1
News1 day ago

MCPF Calls for Vape Ban, Warns Addiction to Substances Can Lead to Unhealthy Behaviours Like Theft

The Malaysian Crime Prevention Foundation (MCPF) is urging for the sale of e-cigarettes or vape devices to be banned or...

Feat Image Lesen Feat Image Lesen
News1 day ago

Anthony Loke: Road Users in M’sia May Have to Pay for Physical Driving License Cards Starting Next Year

Transport Minister Anthony Loke Siew Fook today iterated that the Government will continue with the implementation of digital driving licenses...

Collage 15 2 Collage 15 2
News1 day ago

Filipino Couple Caught Living & Working Illegally in Malaysia Using Fake MyKads That Cost RM250 Each

A Filipino husband and wife were arrested during a raid on November 19 at a house in Pandan Indah yesterday...

Feat Image Apple Ind Feat Image Apple Ind
News1 day ago

Apple Offers to Increase Investment in Indonesia Tenfold to RM446 Million to Lift Country’s iPhone 16 Series Ban

Previously, we shared how the Apple iPhone 16 Series is banned from being sold in Indonesia until the tech giant...

My Post 1 2024 11 20T144359.263 My Post 1 2024 11 20T144359.263
News1 day ago

BERSIH Names Ismail Sabri the Best PM Since 2009, Calls Out PMX for Lack of Urgency with Reforms

In conjunction with the upcoming 2nd anniversary (24 November) of Anwar Ibrahim’s administration, The Coalition for Clean and Fair Elections,...

Announcement

Latest Videos

TRENDING TODAY