Skip the Long Queues! M’sians Can Now Apply for MyKad Replacement From Their Phones via MyGOV App

Replacing a damaged or lost IC no longer requires an immediate trip to wait in line at the National Registration Department (JPN) counters.

The Ministry of Digital has announced on Facebook that a brand-new feature allowing Malaysians to apply for a MyKad replacement directly from their smartphones has been introduced on the MyGOV Malaysia app.

Follow these 5 simple steps to apply

Applying for an IC replacement is now significantly faster, easier, and can be initiated anywhere at your own convenience. All you need to do is follow these 5 simple steps:

1. Download or update the MyGOV Malaysia app on your smartphone.

2. Log in to your MyGOV account.

3. Select Birth & Identity (MyKad Replacement).

4. Fill in the required details and upload supporting documents if prompted.

5. Submit your application and wait for verification and further instructions.

Why use the MyGOV App?

This digitalisation effort aims to bring multiple conveniences to citizens by offering government services under a single integrated platform:

• Save Time & Effort: Process your application much faster without needing to queue up at the counter to start the application process.

• 24/7 Access: Initiate your application anytime and anywhere, subject to system availability.

• Enhanced Security: Equipped with modern security features to safeguard users’ personal data and identity.

Have you downloaded the MyGOV app yet? Let us know your thoughts in the comments below!

Also read: Budget 2027: 6 Things M’sians Need to Know, From Cash Aid to Higher Wages