Connect with us

Social Stories

M’sian Urges Online Shoppers To Answer Calls From Delivery Riders Promptly & Be Considerate Of Their Time


Ft Delivery 1
Source:Twitter & PosLaju

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

“I respect those who work for couriers and accept Cash on Delivery (COD). Their mental strength is amazing because they often get stood up by customers.”

We often hear of how our food and package delivery riders get treated with disrespect from impatient and rude customers as well as less than helpful restaurants. However, another common struggle that couriers have to face is when customers do not answer their calls or reply to messages during a delivery.

This is especially even worse for COD couriers who often have no choice but to wait for the customer in order to receive payment.

Recently, a Twitter user highlighted this struggle in his post. Rudy Akhbar said via Twitter on 6 September, “For those of you who buy things and order food online. Be more alert.”

Screenshot 158


Rudy shared a picture of an uncle looking confused and distressed and said, “This uncle is working with a courier which accepts COD. He called the customer so many times but received no answer. I feel so bad for him since it’s already late and he still has a number of other deliveries to do.”

Screenshot 157


He continued his post with, “I respect those who work for couriers and accept Cash on Delivery (COD). Their mental strength is amazing because they often get stood up by customers.”

“If it was me, I would just return tomorrow. If the same situation happens more than three times, I will return the item,” he added.

“Waste of time. You should be prepared since you’re purchasing things online.”

Rudy explained that “A lot of fancy condominiums and apartments now have a reserved table or place specifically for couriers to drop parcels/food. For things that are pre-paid, the riders can just proceed to leave the item. However, those customers that purchase via COD waste time when they do not pick up their phones.”

His post has garnered plenty of attention and is currently on more than 10,000 likes and 13,000 shares. Many users have taken to the comments section to share their similar experiences.

One user urged riders to only call the customer a maximum of five times. “If they don’t pick up, just leave as we have our set working times as well. There’s always tomorrow.”

“Customers please always check the delivery status of your items. If you don’t manage to, the least you can do is answer the call! If you’re afraid of scammers, pay attention to the call, if they ask for unnecessary details then you can hang up!”

Screenshot 159


Another said, “The worse thing is when you call them multiple times and they don’t pick up. But when you text them they reply.”

“When asked why they did not pick up the call, they’d say that they don’t pick up calls from unknown numbers.”

Screenshot 160


One commenter shared their experience, “I have seen a similar case like this. The uncle was waiting for almost three hours as the person was not answering their phones.”

“I even had time to go buy groceries and come back and he was still there.”

“When I got home, I just paid the uncle then I called and messaged the owner of the item. I asked them to either transfer online or pay by cash. If they wanted the item, they would have to pick it up from me,” said the user.

Screenshot 161


All of this goes to show that we need to respect and treat our delivery riders and couriers better. Let’s not waste their time as they are merely trying to work as hard as they can in order to survive.


What do you think of this? Let us know in the comments.


Also read: “They threw a piping hot bowl of soup at him” M’sian Shares Father’s Struggles Of Being A Delivery Rider

Esther Ft Final

Source: Twitter
Source: Twitter
Source: Twitter
Source: Twitter
Source: Twitter

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

Just In

Tengku Zafrul Ft 1 Tengku Zafrul Ft 1
News10 hours ago

“I didn’t go watch the world cup!” – Tengku Zafrul Explains Why He Was Absent During 1st Cabinet Meeting

When PM10 Dato Seri Anwar Ibrahim’s first special cabinet meeting was held, many people were angry to see that Tengku...

My Post 1 2022 12 06T142533.609 My Post 1 2022 12 06T142533.609
News14 hours ago

“Don’t challenge me” – DSAI Tells Muhyiddin Yassin Over Alleged Misappropriation of RM600 Billion

Prime Minister Dato’ Seri Anwar Ibrahim (DSAI) has warned Perikatan Nasional (PN) Chairman Tan Sri Muhyiddin Yassin not to challenge...

High Speed Chase Ft End High Speed Chase Ft End
News17 hours ago

9 Police Cars Went on a High Speed Chase With a 39yo M’sian Woman for 65KM

High speed chases usually don’t occur often and the most that we’ve seen would probably be on TV! Just recently,...

Ft Muhyi Ft Muhyi
News17 hours ago

“We accept the reality” – Muhyiddin Denies Having Any Knowledge of Plan to Topple Unity Govt

Recently, there were claims that a plan was being made to topple the federal government and that Datuk Seri Anwar...

My Post 1 2022 12 06T113129.536 My Post 1 2022 12 06T113129.536
News17 hours ago

DSAI: 4D ‘Special Draw’ Will be Reduced Back to 8 Times a Year Starting 2023

Starting 2023, the four-digit (4D) number prediction lottery will be reduced to 8 times a year, as compared to the...

My Post 1 2022 12 06T100811.084 My Post 1 2022 12 06T100811.084
News19 hours ago

DSAI: Cabinet Ministers Agree To 20% Salary Cut Until Economy Recovers

The Cabinet of Ministers of the Unity Government has agreed to accept a salary cut of 20%, as shared by...

Ft Shahidan Ft Shahidan
News2 days ago

Perikatan Nasional MP Says That a Plan is Being Hatched to Topple the Unity Govt & Anwar’s Cabinet

Despite it being merely days since the formation of Prime Minister Datuk Seri Anwar Ibrahim’s Cabinet, there are already claims...

My Post 1 2022 12 05T102943.566 My Post 1 2022 12 05T102943.566
News2 days ago

PDRM Investigates Dog Owner After Their 3 Unlicensed Pets Attacked 2 People

A dog owner in Baling, Kedah, has been changed with a compound for keeping 3 dogs without a valid license...


Latest Videos