During the MCO, many households faced skyrocketing electricity bills from TNB. However, that’s set to change this month as July marks the start of the Bantuan Prihatin Elektrik Tambahan (BPE) scheme, in which 7.66 million residential customers in Peninsular Malaysia with active TNB accounts are entitled to receive free electricity or a discount of up to RM231 off their electricity bill!
Under the BPE scheme, customers will be given a one-off assistance to ease the electricity costs incurred during the three months of MCO from April to June 2020, as said on TNB’s website.
All domestic customers will be given “free electricity usage benefits of up to RM77 per month, equivalent to the first 300kWh”. So if you used less than RM77 worth of electricity every month during the MCO, you’re entitled to free electricity!
But what if you already paid your electricity bills for April, May and June? According to TNB, the excess amount paid in those three months will be credited to you in your July 2020 electricity bill. But in the meantime, you can check the table below to find out the benefits you’re entitled to based on your electricity usage.
But that’s not all. TNB is offering an additional discount to customers who spend between RM231.81 – RM395.60 (601 – 900 kWh) a month. These users will enjoy a 10% discount (an additional 8% on top of PRIHATIN’s existing 2%) discount valid from April 2020 to December 2020.
If you’re still receiving estimated bills instead of actual bills, don’t worry! You can arrange an appointment for a meter reader to go to your premise via the TNB Careline or take your own meter reading and submit it to the TNB Careline yourself. Your actual bill should be issued to you not long after.
Still confused about your TNB bill? Visit their website or your nearest Tenaga centre for more information!
Also read: M’sian Claims He was Charged 600% Rise In Electricity Bill During MCO, TNB Says Inaccurate
