Study: Malaysia Airlines Clinches 10th Spot for the World’s Best Airline Cabin Crew!

Cabin crews provide in-flight services to ensure that airline passengers have a comfortable and smooth flying experience. People often comment on their experience based on the quality of service provided by the cabin crew. So, how do Malaysian Airlines measure up?

Malaysia Airlines has earned recognition for its outstanding cabin crew service and in-flight experience, clinching a spot in the 2024 Skytrax World Airline Awards, as reported by Seasia Stats.

Malaysia ranks 10th on the list

According to Skytrax, Malaysia Airlines ranked 10th in the top 20 for the World’s Best Airline Cabin Crew.

Singapore Airlines was named the best airline, with Senior VP Tan Pee Teck crediting this achievement to the hard work and professionalism of their flight crews. He mentioned,

“We expresses immense pride in receiving the World’s Best Cabin Crew award from Skytrax, highlighting it as a testament to the dedication and professionalism of our cabin crew team at Singapore Airlines.”

ANA All Nippon Airways secured the 2nd spot, ahead of Garuda Indonesia, which took 3rd place.

Congrats to all the airlines that made it into the top 20!

The Best Airline Cabin Crew awards celebrate cabin staff for their top-notch performance. This covers both hard service skills like techniques, efficiency, and attention to detail, as well as soft service traits like enthusiasm, attitude, friendliness, and hospitality.

According to CNN, Skytrax mentioned that the votes from over 21 million customers across 100 countries were so close this year that they had to recount them.

These surveys covered feedback on 350 airlines and marked the closest competition since the awards started in 1999

Here are the top 20 airlines with the World’s Best Cabin Crew for 2024:

1. Singapore Airlines
2. ANA All Nipon Airways
3. Garuda Indonesia
4. EVA Air
5. Cathay Pacific Airways
6. Hainan Airlines
7. Japan Airlines
8. Thai Airways
9. Qatar Airways
10. Malaysia Airlines
11. Asiana Airlines
12. Emirates
13. Korean Air
14. Fiji Airways
15. China Southern Airlines
16. Qantas Airways
17. Saudia
18. Oman Air
19. Bangkok Airways
20. China Airlines

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Also read: Study: Penang Voted as 8th Best Island in Asia Pacific in 2024