Social Stories
If Your Smart Tag Displays Weird Numbers, Here’s How You Can Easily Fix It
If there’s one problem that bugs Smart Tag users, it is the faulty display screen on the side. You don’t want to spend another RM127 for a new one, but at the same time you cannot tahan the faulty display.

Source: facebook
Thanks to these simple steps shared by this netizen, you can actually fix the problem by yourself!
Here’s what you need:
- A Smart Tag with a faulty display (duh!)
- A 2B pencil and eraser
- A screwdriver set which you can get at MR DIY for below RM10

Source: facebook
So here’s what you need to do.
1. Remove the battery and Touch ‘n Go card.

Source: youtube
2. Find the screwdriver with the star-shaped tip.

Source: facebook
3. Remove the top 2 screws.

Source: youtube
4. Remove another screw covered by the warranty sticker. You can either poke through or carefully remove the sticker with a blade first, your choice.

Source: youtube
5. Remove the top casing. Pry gently at 3 points using a flat-head screwdriver.

Source: youtube
6. Remove the bottom casing. Gently pry at 4 points from the BACK.

Source: youtube
7. Remove the white plastic cover.

Source: youtube
8. This is the switch. Use a test pen or screwdriver to reach for it when testing the device later.

Source: youtube
9. The faulty display is the result of poor contact between the ribbon cable and your Touch ‘n Go card.

Source: youtube
10. Scribble on the ribbon cable with a 2B pencil for 10 seconds. Be very gentle with it.

Source: youtube
11. Place the card on the device and press the switch with a test pen. Remember to insert the battery!

Source: youtube
12. The display should be working fine now. IF NOT, gently clean the ribbon cable with an eraser. Then repeat step 10 and 11 until it works.

Source: youtube
13. Once the display is working again, reassemble the casing accordingly and you’re good to go! Don’t forget about the button!

Source: youtube
If you have a Smart Tag that displays alien language, you know what to do! 😉
Also read: New Toll System to Commence in January 2018, Here’s How it Will Affect You
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