fbpx
Connect with us

Social Stories

Restaurant Sends Legal Letter & Threatens To Sue After Customer Leaves A Bad Review Online

Published

Bad Review Sue
Source: Voon Sing (Facebook) & Gladys Chi Mun (Provided to WOB)

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

If you’ve ever made a bad review about anything in your lifetime, you might want to be careful because you might just get sued for it like in this case.

Last night, Gladys Chi Mun took to Facebook to ‘publicly apologise’ for writing a bad review about the restaurant, JyuJyu-Tei by Nihon Shoku, after she received a cease-and-desist letter threatening her with legal action if she refused to take down her original post.

In her post, she apologises to the restaurant and to the public, not for sharing her bad review online but for thinking customers had the right to do so in the first place.

“I am sorry that I have posted my opinion to the public because I thought we have consumer right and voicing right. I am sorry that this caused any inconvenience to your store but this is basically my opinion,” she writes.

129311178 10159197842010854 4298283924852777078 N

On 5 December, Gladys and her boyfriend, Voon Sing, visited Nihon Shoku as Eatigo was offering a 50% discount for the buffet price at the restaurant. However, they ended up leaving the restaurant feeling less than satisfactory.

In her original Google review for the restaurant and corresponding text messages with the restaurant’s owner, Gladys commented that Nihon Shoku’s food was not worth its expensive price and that their non-fresh seafood had caused her friend allergies.

130758427 460040285166036 7615113169492902988 N 1 E1607689003893

In response to her complaints, the restaurant owner merely said that they had tried their own seafood and it had tasted alright to them– completely disregarding her feedback as a result.

130103423 3619167301494514 3510430239736522031 N 1

130730318 3619167804827797 2127281158730356510 N 1130521061 3619168308161080 8086683706493348006 N 1 129953725 3619168211494423 631965258195075120 N 1

The cease-and-desist letter explains that Gladys is being sued because her online reviews were “highly defamatory of [Nihon Shoku] and [have] caused damage to [their] reputation as a restaurant”.

Letter2

The letter asks her to delete her existing reviews, publish a public apology retracting and apologising for what she said and that she pay them a reasonable sum for damages made unto their reputation as a result of her posts in order to avoid any further legal action from being taken.

Letter3

In her ‘apology’, Gladys further explains that the reason why she wrote this post is mainly that, as a fresh graduate, she doesn’t have the means to bring this situation to court.

“I spent RM300 and to have that service and food at the same time and I got a lawyer letter from the restaurant. I am not as rich as you to go for a legal case with you because I am just a fresh graduate.”

Speaking with WORLD OF BUZZ, Gladys also said that the reason why she didn’t take any photos as proof of her review or dine-in experience was that she had never expected a simple Google review to transpire into something so big.

“The worst part is we do not have any strong evidence to prove what we said because we thought it is just like normally when you go to a restaurant and you realise something wrong with the food they serve and they will change it or advise what should we do.”

After learning about this situation, we have reached out to Nihon Shoku to get their view on this incident, but they have yet to respond or make a comment.

 

Also read: Ice Cream Store Threatens to Sue Girl For Giving a Bad Review on Facebook

Woman Issues Legal Letter Over Bad Review Given By Customer World Of Buzz


Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.



Just In

Ft Image Durian Cause Water Shortage Ft Image Durian Cause Water Shortage
News20 hours ago

Kedah MB Blames Water Shortage in Sik on Locals For Watering Their Durian Trees at Night

Who would have known it was all the durian’s fault.  Climate change has been a never-ending issue and it seems...

Thailand Allows Limited Recreational Use Thailand Allows Limited Recreational Use
News1 day ago

Thailand is The 1st Asian Country To Legalise Marijuana For Medical & Limited Recreational Use

This is such a monumental move! On 25 January, ABC News reported that Thailand is the 1st country in Asia...

My Post 2022 01 26T121827.657 My Post 2022 01 26T121827.657
News1 day ago

Another Turtle Found Dead On Terengganu Beach, Making It The 12th This Month Alone

Yet another turtle was found dead in Terengganu last night, making it the 12th poor turtle to perish this month...

Ft Jkm Ft Jkm
News1 day ago

“The minister has no heart for us” – Rina Harun Slammed by OKU Groups Over Issues With JKMPay

A disability rights group has recently labelled Women, Family & Community Development Minister Datuk Seri Rina Harun as “heartless” following...

Collage 6 4 Collage 6 4
News1 day ago

“He’s an expert” – Politician Defends Logging Remarks Made By Kelantan Forestry Department

Just recently, Kelantan Forestry Department claimed that logging is actually good for tiger population, following reports of sightings of a...

Ft Image Bullied For Girl Crush 1 1 Ft Image Bullied For Girl Crush 1 1
News2 days ago

Student From Technical Institute in Melaka Punched For Having Crush on The Same Girl as His Bully

There are some moments in school which we will forever be fond of. But sometimes school can also be the...

Collage 3 4 Collage 3 4
News2 days ago

PM Says Financial Aid For Flood Victims Is Delayed Due To Doubts In Verification Process

The government has allocated financial aid following the devastating disaster that hit parts of the country last month. However, some...

Ft Btc Ft Btc
News2 days ago

Putrajaya: Illegal Bitcoin Mining Has Led to 400% Increase in Electricity Theft & RM2.3 BILLION in Losses

With the advancement of technology and the increasing use and demand for cryptocurrency and blockchain technology, some people have tried...

Announcement

Latest Videos



TRENDING TODAY